
Rivertown Ford
Columbus, GA
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From scheduling to completion of service it is always an easy process with Rivertown Ford. I received a reminder via text message and set up the PM maintenance appointment right then and there. I had an e easy process with Rivertown Ford. I received a reminder via text message and set up the PM maintenance appointment right then and there. I had an early appointment to take the car in. After the multi point inspection it was determined that I needed to have new brake shoes installed and rotors resurfaced. I use the vehicle primarily as a tow vehicle for a camper so I opted to have the service done so that I didn’t end up with worse problems down the line. The waiting room is very comfortable with hot coffee available. The price for the oil change and brake work was very competitive with any other garage in town. Jordan Smith was my Service Advisor today. He was very professional and pleasant to deal with. More
Brent is a highly professional, competent, and excellent at communication with customers. Excellent attitude. It took the shop a lot of diagnosis work and 2 tries but looks like they got it. Thanks at communication with customers. Excellent attitude. It took the shop a lot of diagnosis work and 2 tries but looks like they got it. Thanks Chuck Andre More
As always, great customer service. Service provider was great at answering any questions and technicians were thorough with vehicle inspections. Service provider was great at answering any questions and technicians were thorough with vehicle inspections. More