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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
993 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 993 reviews

June 12, 2024

Rivertown Ford made the purchase of my truck easy. The salesperson was friendly and helpful. Sales department handled the purchase quickly. More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren White
Report | Print
Jun 14, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Everyone is very helpful and courteous. They keep you informed about what your vehicle needs and not pressuring you to do work immediately. More

by Pmpearre42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Jun 10, 2024 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

Quick, respectful, and professional. I cannot complain. The cost was not a problem and they gave me referring on what I need to do next. More

by Kennethsusterka11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Jun 10, 2024 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

They were very quick answered all my questions. They were very informative about what they were gonna do and gave me all the information I needed. More

by quinzetta4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jun 09, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

Shelby did a great job keeping me informed as to what all was going on. The waiting area was nice and clean. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Jun 08, 2024 -

Rivertown Ford responded

Hi Brandon, we're happy you found our staff Shelby to be so supportive during your experience here at Rivertown Ford. If you have any further questions, please give us a call. We're always happy to help!

June 06, 2024

Had no problem at all . Everything went like they said it would. Pleasant experience. Dealt with Tom More

by tapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McClain
Report | Print
Jun 07, 2024 -

Rivertown Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 05, 2024

We had to wait a while for service. The seating area and accommodations that is offered at the dealership is much better than what I have experienced in the past with other dealerships More

by brandy_lynn_melton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Jun 07, 2024 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 05, 2024

The service department was easy to work with on time and answer all my questions More

by rhamm440282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Jun 07, 2024 -

Rivertown Ford responded

Hi, thank you for taking the time to leave a review for us at Rivertown Ford. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

June 04, 2024

Rivertown Ford completed an assessment of my vehicle in a timely manner. They were able to inform me of the concerns of my vehicle and repair the necessary ones. More

by reginaleonard2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Jun 07, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2024

I rated Rivertown Ford a 5 star because I saw the schedule at 4:45pm for a 5:00pm oil change appt. Scheduled it and my vehicle was immediately taken back upon arrival. Excellent customer service an More

by Williejennings68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Jun 02, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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