Rivertown Ford

I just happen to be in the Ford store went and I went back to service to see if they had an opening for an oil change and they took me in right away. They always do a good job. They showed me how dirty t back to service to see if they had an opening for an oil change and they took me in right away. They always do a good job. They showed me how dirty the air filter was so I got a new one. And of course they rotated my tires and told me I should start thinking about getting some new ones before much longer. I always get my tires from them. I have 3 New Transit connects I hope Ford will decide to bring back the Transit connect as I always get good service out of them. I ask why was Ford dropping them and they said Ford did not sell enough of them but I had to order this one because no one had any in stock so maybe that why Ford doesn’t sell enough. XLT’S Long wheel base. More

It took two and one half hours to change the oil that’s with an appointment. Everything else was very good. with an appointment. Everything else was very good. More

They were very accommodating and they did the service in about one and a half hours which was reasonable because I was a half hour late for my appointment . about one and a half hours which was reasonable because I was a half hour late for my appointment . More

Easy appt scheduled by text message. Prompt and timely with service writer, service was very prompt..when finished I was escorted to my car. Prompt and timely with service writer, service was very prompt..when finished I was escorted to my car. More

Lacey is my service manager. She is very friendly and enjoyable. Makes my visits nice and answers any questions or concerns I have. She is very friendly and enjoyable. Makes my visits nice and answers any questions or concerns I have. More

The staff was very friendly and was able to help me quickly. Thank you so much! quickly. Thank you so much! More

I really enjoy the professional way Ms Layton and the team handled my car I wish to thank all . team handled my car I wish to thank all . More

Excellent service dept. And reservation system for service! Great communication and prices! Look forward to future great service! And reservation system for service! Great communication and prices! Look forward to future great service! More

Service department- texts with repairs is ok but it is helpful to speak to a mechanic for a full understanding. Difficult to get relevant information and they are quick to charge $90 with little context. helpful to speak to a mechanic for a full understanding. Difficult to get relevant information and they are quick to charge $90 with little context. Service quality has been fine. customer relationships I would say is poor. More

Communication was excellent. Recall work and service time was quick. I would recommend this dealership. Recall work and service time was quick. I would recommend this dealership. More