Rivertown Ford

The dealer and the dealership exceeded all my expectations and were beyond exceptional while keeping me informed on a specific automobile. expectations and were beyond exceptional while keeping me informed on a specific automobile. More

Excellent customer service. No pressured sales of things that aren't needed. Friendly and happy. No pressured sales of things that aren't needed. Friendly and happy. More

Gary took care of our tire needs expeditiously! We are very grateful to Gary for going above and beyond to ensure we were satisfied! We are very grateful to Gary for going above and beyond to ensure we were satisfied! More

The service was efficient, my advisor was personable and responsive. It was easy to make an appointment. responsive. It was easy to make an appointment. More

The service dept was exceptional! Robbie Andujar is incredibly professional, knowledgeable, and provides phenomenal customer service. Everyone has expertise in something and he did no Robbie Andujar is incredibly professional, knowledgeable, and provides phenomenal customer service. Everyone has expertise in something and he did not look down upon me for not understanding auto care (my expertise is healthcare). He explained the condition of my tires and the problem I experienced after tire rotation and patching a nail in one tire in terms that were easy to understand and promptly corrected the issue with my Bronco. Not only that, he communicated with me well on updates and made it convenient for me to pick up after hours. Robbie Andujar, thank you so much for your kindness and exceptional customer service. You are so greatly appreciated! This was the best experience I’ve ever had working with Ford. More

I enjoyed the convenience of pickup and delivery of my vehicle. James communicated well about my concern. One major downside I had with this experience is the driver, Piper, left my window open so I came vehicle. James communicated well about my concern. One major downside I had with this experience is the driver, Piper, left my window open so I came home to find my service report and driver side soaked from the rain. More

It was very easy to make my service appointment. My service advisor explained what was done to resolve the issue with my vehicle. My service advisor explained what was done to resolve the issue with my vehicle. More

Excellent & Thorough Communication - Fast Service - Expert Work From start to finish, between scheduling and pickup, I was thoroughly impressed with my service at Rivertown Ford! Expert Work From start to finish, between scheduling and pickup, I was thoroughly impressed with my service at Rivertown Ford! More

Tom Mcain in the service department is great, he always has the best attitude and he is very knowledgeable on all our Ford vehicles. has the best attitude and he is very knowledgeable on all our Ford vehicles. More

Great service and done sooner than expected. And with a discount for scheduling online. Highly recommend. 85,000 And with a discount for scheduling online. Highly recommend. 85,000 More