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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
999 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 999 reviews

March 15, 2024

The service person (Tom) was absolutely outstanding. I’ve had several occasions on which to interact with him. He was very professional , efficient , kind, and kept me informed every step of the way. More

by nywomanofaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Mar 16, 2024 -

Rivertown Ford responded

Thank you for sharing your excellent experience with Tom at Rivertown Ford! It's great to hear that he provided you with professional, efficient, and kind service while keeping you informed every step of the way. We appreciate your recommendation.

March 15, 2024

They are professional and do a thorough job on repairs and maintenance requirements. Employees are helpful More

by georgiaacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
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Mar 19, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience! We're glad to hear that you found our dealership to be professional, and thorough in repairs and maintenance and that our employees were helpful. We're here to ensure your continued satisfaction with our services!

March 14, 2024

Communication was very good. Car was done ahead of schedule. Very good service. Maintenance coupons are a very good deal More

by fayeanderson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Mar 16, 2024 -

Rivertown Ford responded

Thank you for sharing your experience! We're glad that you had excellent communication, timely service, and found the maintenance coupons to be a good deal. We're here to help and ensure your satisfaction with our services.

March 12, 2024

Great Service Service Advisor very knowledgeable keeps you informed of all services being performed treats you as a valued customer More

by othompson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kissa
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Mar 14, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 11, 2024

My experience was amazing, I am thankful, the professionalism Mr. Reggie displayed deserves five stars. More

by Brittney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Walker
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Mar 13, 2024 -

Rivertown Ford responded

We're thrilled to hear about your amazing experience! Thank you for recognizing Reggie's professionalism. We strive to provide five-star service to all our customers. Safe travels!

March 10, 2024

Kassie Layton was my service advisor, she got me right in and communicated with me on what was being done to my truck and had me on the road in no time. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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Mar 13, 2024 -

Rivertown Ford responded

Thank you David for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 08, 2024

Service was great. Tom was perfect as usually. I have no complaints. Definitely will continue to come there. More

by chrisbenison1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 13, 2024 -

Rivertown Ford responded

We're delighted to hear that the service was great and that Tom provided excellent service, as usual. We appreciate your loyalty, and we look forward to continuing to serve you. Safe travels, and thank you for sharing your positive experience!

March 06, 2024

Rivertown did a great job with communication and service. I loved the text check ins. More

by Tarabarbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Brown
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Mar 10, 2024 -

Rivertown Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 06, 2024

Outstanding customer service and very professional staff. Ms Shelby is great and knowledgeable on getting the customer in equipment service done and back to the customer. Thank you for great service. More

by mwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Mar 10, 2024 -

Rivertown Ford responded

Thank you for sharing your positive experience with Ms. Shelby and our professional staff. Outstanding customer service and knowledgeable staff are key components in creating a positive customer experience. Safe travels, and thank you for choosing our dealership!

March 05, 2024

First time using Rivertown Ford for service. Everyone was very nice and helpful. Service was performed in good time. I was pleased and will bring my truck back More

by Bradhall012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
Report | Print
Mar 08, 2024 -

Rivertown Ford responded

Thank you for choosing Rivertown Ford for your service needs! We're delighted to hear that your first experience with us was positive, and we appreciate your kind words about our team's friendliness and efficiency. We look forward to serving you and your truck in the future. Safe travels!

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