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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,004 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,004 reviews

April 01, 2025

Excellent customer service and service department. Gary Orvis is an outstanding service representative. Highly recommend him as your service advisor. excellent followup and timely service! More

by blessed70x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Apr 05, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Service representative was professional and followed up on what he said he would do and the completed the work in a timely manner More

by babyboy6993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Apr 05, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 31, 2025

Mckenzie is a very knowledgeable advisor. This dealership has an excellent team and is the only place i take my vehicles to. More

by roosterobm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckenzie
Report | Print
Apr 05, 2025 -

Rivertown Ford responded

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Our whole experience was amazing! Our service advisor Gary made the whole process extremely smooth! More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Mar 30, 2025 -

Rivertown Ford responded

Hi Ellie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Good customer service. and I would recommend my friends and family to come and get their vehicles service here. More

by caramalyro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 30, 2025 -

Rivertown Ford responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

A great place to do business and repairs are done right the first time you take it in. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Gary is great. Customer service is always great. The wait for three services was not long. More

by leanatlast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orbis
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Riverside Ford service department is great! Gary was my service advisor and he was great and got me in and out fast. More

by yvonda07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 28, 2025

Service department is very respectful and professional. They always take time to answer any questions or concerns. More

by Tommy.dawson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hello Tommy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2025

Gary with service was very professional and got me in and out of getting my truck serviced More

by blkfree706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Mar 29, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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