Rivertown Ford

Gary is great. Customer service is always great. The wait for three services was not long. Customer service is always great. The wait for three services was not long. More

Overall I was very satisfied, however it was expensive. I will return for future maintenance. I will return for future maintenance. More

Excellent Customer Service. Very friendly and timely. Seemed to be honest and displayed a tremendous amount of courtesy. Very friendly and timely. Seemed to be honest and displayed a tremendous amount of courtesy. More

Staff made time for my appointment after not being able to make mine the day before! Thanks! to make mine the day before! Thanks! More

Great customer service and very attentive, Andrew was wonderful and very courteous! Keep up the good work!😊 wonderful and very courteous! Keep up the good work!😊 More

Sales people no pressure very knowledgeable the whole process was wonderful Sabrina was fantastic thank you process was wonderful Sabrina was fantastic thank you More

Overall a good experience. I gave them 5 stars, as routine maintenance and a recall item we addressed successfully. However they were unable to turn off the seat belt audio a I gave them 5 stars, as routine maintenance and a recall item we addressed successfully. However they were unable to turn off the seat belt audio alter chime. The users manual describes the steps to disable the audio chime however the steps did not work. I tried the steps myself and also unable to turn off the audio alert. Not sure how to address this further, but I will contact Ford directly on this topic. Why put steps to change a setting in the manual that do not work as described? More

Their service department is helpful beyond words. They provide excellent communication throughout the process. The great experience they provide makes me a repeat customer. They provide excellent communication throughout the process. The great experience they provide makes me a repeat customer. More

Excellent customer service! Employee was very knowledgeable. Prices were fair. I was able to use coupon that had been mailed to my home. Communication was excellent! Employee was very knowledgeable. Prices were fair. I was able to use coupon that had been mailed to my home. Communication was excellent! More

Kept me up to date on service visit. . I am very impressed with video confirmation of needed repairs . I am very impressed with video confirmation of needed repairs More