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Rivertown Ford

Columbus, GA

4.8
1,112 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,112 reviews

May 22, 2025

So far I’m satisfied with the service except I have yet to complete and inspection and walk through, not to mention a meaningful test drive. Likewise I find it repugnant to charge 570.00 for a 70.00 radiat More

by Mhargis99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
May 24, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, at jnegrete@Group1Auto.com when you have a chance. We look forward to hearing from you.

May 22, 2025

I want to thank Robbie Andujar for all that he helped me with during the confusion I was going through when trying to use my maintenance plan. Mr. Andujar demonstrated patience, professionalism, and saved m More

by howardlarry22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Andujar
May 24, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you have any further questions, please give us a call. We're always happy to help!

Jun 11, 2025 -

howardlarry22 responded

Thank you and will do.

May 21, 2025

Excellent customer service, polite, knowledgeable, and extremely nice this is an awesome employee. He deserves recognition. More

by tleo1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
May 23, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

When you take your car to Rivertown Ford In Columbus Ga ask for Service Advisor Tom he is the best, always have a smile on his face, very professional he makes you feel he’s happy to see you, very nice gu More

by Sweetie68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 23, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2025

They aways take great care of my truck. ...thank you Tom McCain my service adviser.. More

by menendez2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
May 23, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Great work with the service team. Mackenzie Goodeb was an excellent service adviser and her techs helped me get my truck in and out as quickly as possible. More

by Dantelummus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
May 24, 2025 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2025

This dealership has some of the nicest people, from the sales person who sold us our explorer to the service agents who handle the repairs, everyone is polite and knowledgeable and helpful and not out to s More

by Hgertjegerdes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 21, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2025

I took my F150 Rivertown Ford on Columbus, GA. I give them a 5 star rating because of the exceptional service they provided. The waiting area is nice and comfortable with great coffee. Mackenzie w More

by ajweinbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Good
May 20, 2025 -

Rivertown Ford responded

Hi, we're happy you found Mackenzie to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

My Advisor Lacey Dawson was awesome. She worked with me to get my vehicle serviced at a price I could afford. Rivertown Ford offers great service at prices you can afford. More

by beverlyclmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
May 19, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Leroy Cutter and Joey McLendon were amazing with kindness and professionalism. Truly made for exceptional service! Recommend 10/10. More

by Maria Mullins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter, Joey Mclendon
May 18, 2025 -

Rivertown Ford responded

Hello Maria, thank you for your kind review; we are happy to pass along your comments to Leroy and Joey here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

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