
Rivertown Toyota
Columbus, GA
Filter Reviews by Keyword
By Type
Showing 1,022 reviews
Genario Johnson is a great salesman and a wonderful man! He understood this purchase was a big, emotional step for me and took me on a few test drives. We even got lunch because I had hardly eaten all day a He understood this purchase was a big, emotional step for me and took me on a few test drives. We even got lunch because I had hardly eaten all day and didn't want to make a major decision on an empty stomach. I had stopped by Toyota with my best friend and her family who rescued me from a nearby Nissan dealership. I really appreciate the manager, Rodney, for working with me on the financing. Really nice dealership. I love my '24 Toyota Corolla Cross hybrid! More
This was the first time I bought a car and the process went smoothly. The only complaint I have is that it was a little scattered and that the finance lady was very rude and pushy to both me and my parent went smoothly. The only complaint I have is that it was a little scattered and that the finance lady was very rude and pushy to both me and my parents. I understand that’s their job but we told her no multiple times we didn’t want anything she was selling and she just kept going. She also was trying to teach me like I was her own child and I did not appreciate that and nether did my parents. If it wasn’t for her my experience would have been the best it could’ve been. I would recommend this place but she makes me weary to suggest this place to others. The car price and deal was awesome so I would for sure recommend this dealership but I would give people the warning that the finance lady is very rude. She makes me not one hundred percent want to recommend this dealership. That was the last interaction we had with someone at the place and it left a bad impression on both me and my parents. We were very glad to leave her when we were done. More
Very polite and helpful. Answered the questions I had quickly. Even looked up some information for me. Very nice roomy waiting area. Answered the questions I had quickly. Even looked up some information for me. Very nice roomy waiting area. More
Happy with service and tech. Dealership is old and outdated inside, restroom needs constant review. Restroom and coffee area dirty, probably needs hourly review, no sign off che Dealership is old and outdated inside, restroom needs constant review. Restroom and coffee area dirty, probably needs hourly review, no sign off checklist in restroom, but plastic holder there.. This dealership needs to jump in to the local KIA dealership and see what a clean waiting room looks like and refreshments provided, also there restrooms spotless.. I own a Toyota and my wife owns a KIA More
Very professional and what needs done, and approximately how long it might take to do the work I was called about other things that needed to be done and what the cost would be how long it might take to do the work I was called about other things that needed to be done and what the cost would be More