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Group 1 Toyota Rivertown

Columbus, GA

Overview
Reviews
Vehicles
4.3
1,136 Reviews
Call Dealership (706) 324-1234

1661 Whittlesly Road

Columbus, GA

31904

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Showing 1,136 reviews

December 24, 2025

Usually no issue. Went for 10k service oil change and tire rotation. Took 3 hrs. Noticed on paperwork my apt time of 1100 was scratched out and changed to 1245. I drop More

by natejmccombs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 25, 2025 -

Group 1 Toyota Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 23, 2025

They take great care. From scheduling to service. They are fast and efficient. I would highly recommend More

by reglive68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenishia , John Hopkins
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Dec 25, 2025 -

Group 1 Toyota Rivertown responded

Hi, thank you for your kind words and this wonderful review! We hope to see you soon!

December 21, 2025

I would recommend this dealership on service and professionalism. I did not get a sticker on my windshield for my next oil change mileage. Timeliness of service is not good. It took 4 hours for oil More

by lynettewilliams47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheena
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December 19, 2025

Using a discount offered by the dealership my service was completed on time including a diagnostic evaluation. My service advisor provided detailed procedural information and kept me informed throughout the More

by Cbolstad355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Smith
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Dec 21, 2025 -

Group 1 Toyota Rivertown responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2025

Clean atmosphere friendly staff. The staff offered pizza to the waiting room customers. Thats good More

by baat57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quenisha Mackey
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Dec 20, 2025 -

Group 1 Toyota Rivertown responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2025

I received outstanding vehicle service from the service department. To date, a engine check light was diagnosed correctly and fixed. My vehicle brakes on both axles were serviced. Mr. Austin Melendez, assi More

by ERIC HINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Melendez
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Dec 20, 2025 -

Group 1 Toyota Rivertown responded

Hi Eric, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rivertown. We do hope we can be of assistance in the future. Take care!

December 13, 2025

BEST TOYOTA DEALERSHIP IN THE WORLD. CUSTOMER SERVICE IS PERFECT AND THE QUALITY OF WORK IS EXCELLENT More

by steven holloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmon, John Hopkins
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Dec 19, 2025 -

Group 1 Toyota Rivertown responded

Hi Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

I was please with the service and the employees there too everyone was nice and friendly More

by vickie word
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheena
Report | Print
Dec 19, 2025 -

Group 1 Toyota Rivertown responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2025

The service was great. I have no complaints. The tech was very helpful before service and after. Thank you. More

by dgilliland02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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Dec 19, 2025 -

Group 1 Toyota Rivertown responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 10, 2025

I really appreciate the place for taking care of my car and taking me home and getting my car back and fixed. Good to know they care.. More

by lademag2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Dec 11, 2025 -

Group 1 Toyota Rivertown responded

Hello, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

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