Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.3
3,740 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,740 reviews

October 08, 2019

Was not satisfied I was just about to call and ask why was I charged $150 nut was told over the phone to check vehicle out it was $99 Also they were unable to check t More

by Williams44
Customer Service
Price
Recommend Dealer
No
Employees Worked With
John O'Connell
Oct 17, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you reaching out to us. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2019

GREAT It was great service that’s why I keep bringing my car there Becky was excellent she was very professional and took care of everything when I pulled i More

by dixon.transportation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BECKY
Oct 09, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 05, 2019

After waiting 35 min to test drive a car, the one they After waiting 35 mins to test drive a car, the one they pulled up was too expensive and not the one we wanted. After waiting another 45 minutes they More

by Eric B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Allegretti
Oct 17, 2019 -

Rizza Cadillac Buick GMC responded

Our team has received and acknowledged this review.

Oct 17, 2019 -

Eric B responded

Thank you for such a great response.

October 05, 2019

very good good service and information always and always helpful and friendly. Waiting room is comfortable with free water, coffee and tea, having access to More

by ANNIEMONROE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Oct 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 05, 2019

Debs Caddy I liked that the car listed on the web site was available. My salesman was very knowledgeable about the vehicle and I felt no pressure to purchase th More

by DEBWHEAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baker, Joe Uccardi
Oct 08, 2019 -

Rizza Cadillac Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Rizza Cadillac Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 04, 2019

Service visit Prompt service. Danielle O’Connor was friendly and efficient. She kept me informed about work progress. Everything was finished in a timely manner. More

by Midge1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
Oct 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 04, 2019

I want to give out a huge thank you Marty Nowak and the Rizza team for my awesome purchase of my 2015 GMC Sierra. Very professional and curtious. More

by Will
Recommend Dealer
Yes
Employees Worked With
Marty “Coach” Nowak
Oct 08, 2019 -

Rizza Cadillac Buick GMC responded

Congratulations on the new GMC Sierra! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2019

Oil change I’ve been a Rizza customer from across the street for many years. This was my first time to the Cadillac dealership. It was a great experience! More

by Lynn J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Oct 03, 2019 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Lynn! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2019

Professional and Friendly Staff Steve was very professional, not pushy at all, and very helpful and knowledgeable about the issues with my vehicle. He helped me resolve the issues w More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Oct 03, 2019 -

Rizza Cadillac Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, John. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 02, 2019

Yearly service Service Person was very courteous to my wife and I. Vehicles was washed, my wife and I were on our way home in two hours. More

by Horton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Richko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky
Oct 02, 2019 -

Rizza Cadillac Buick GMC responded

Horton, we are glad to hear you enjoyed your recent visit to our service department. At Rizza Cadillac Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

...
257
...