Rizza Cadillac Buick GMC
Tinley Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Was not satisfied I was just about to call and ask why was I charged $150 nut was told over the phone to check vehicle out it was $99 Also they were unable to check t I was just about to call and ask why was I charged $150 nut was told over the phone to check vehicle out it was $99 Also they were unable to check the trans bc of a burned out plug. So I'm wondering what was I charged $150 for? Just for pulling in? And the service associate was over talking me and verbally aggressive. More
GREAT It was great service that’s why I keep bringing my car there Becky was excellent she was very professional and took care of everything when I pulled i It was great service that’s why I keep bringing my car there Becky was excellent she was very professional and took care of everything when I pulled in the service department More
After waiting 35 min to test drive a car, the one they After waiting 35 mins to test drive a car, the one they pulled up was too expensive and not the one we wanted. After waiting another 45 minutes they After waiting 35 mins to test drive a car, the one they pulled up was too expensive and not the one we wanted. After waiting another 45 minutes they still hadn’t brought up the correct vehicle for us to look at so we decided to leave. The GM Jim decided to follow us outside to ask what happened. I explained how bad the customer service was and that we would not be buying a Buick from them. He preceded to tell my wife and I to leave the property and told the salesman to take down our license plate. We will definitely never buy a car from this dealership or Jim. More
very good good service and information always and always helpful and friendly. Waiting room is comfortable with free water, coffee and tea, having access to good service and information always and always helpful and friendly. Waiting room is comfortable with free water, coffee and tea, having access to the TV is a plus. More
Debs Caddy I liked that the car listed on the web site was available. My salesman was very knowledgeable about the vehicle and I felt no pressure to purchase th I liked that the car listed on the web site was available. My salesman was very knowledgeable about the vehicle and I felt no pressure to purchase the vehicle. More
Service visit Prompt service. Danielle O’Connor was friendly and efficient. She kept me informed about work progress. Everything was finished in a timely manner. Prompt service. Danielle O’Connor was friendly and efficient. She kept me informed about work progress. Everything was finished in a timely manner. Very satisfied! More
Oil change I’ve been a Rizza customer from across the street for many years. This was my first time to the Cadillac dealership. It was a great experience! I’ve been a Rizza customer from across the street for many years. This was my first time to the Cadillac dealership. It was a great experience! More
Professional and Friendly Staff Steve was very professional, not pushy at all, and very helpful and knowledgeable about the issues with my vehicle. He helped me resolve the issues w Steve was very professional, not pushy at all, and very helpful and knowledgeable about the issues with my vehicle. He helped me resolve the issues with my vehicle and took care of the regularly scheduled maintenance. More
Yearly service Service Person was very courteous to my wife and I. Vehicles was washed, my wife and I were on our way home in two hours. Service Person was very courteous to my wife and I. Vehicles was washed, my wife and I were on our way home in two hours. More

