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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

June 19, 2019

Very professional and honest. From the moment I pulled up everyone was friendly and helpful. Some customers was talkative but the staff still didnt rush and stayed very friendly More

by ANTOINETTEARMOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2019

Down to earth people Marco in sales and Danille in Service are why I purchase my vehicles from you. I even hugged Mike in Finance net that’s a first lol More

by murdock3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor, Marcelino Alfaro, Mike Lorenzo
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Marco, Danille, and Mike. Please let us know if we can do anything further to help. Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 19, 2019

Miscommunications I was satisfied with the actual deal however in getting there we spent way too much time and had to correct a number of miscommunications More

by jproak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Felix Vasquez, Mo Almasri, Jim Allegretti, Jason Barclay
Jun 24, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate the time you took out of your day to provide this feedback. Our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2019

outstanding Salesman was informative and great to deal with -Very knowledgeable The dealership is very clean and the transition from sale to finance was very seam More

by Rizza Buick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Uccardi
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2019

Satisfied Exceptional customer service. John Howard is an excellent example of how to communicate with and take care of a customer's needs and requests. Your pa More

by DJKAMBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

We're pleased to hear that John took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 18, 2019

Oil change I love Danielle. Had my car serviced at other dealerships and I always return because I miss the service and the joy that Danielle brings! More

by TIFFRN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that Danielle was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 17, 2019

It was a pleasure working with John O’Connell John O’Connell was friendly and knowledgeable. I will be doing business with him from now on. It was a pleasure working with John O’Connell. More

by KAREN7807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John O'Connell, Mike Lorenzo
Jun 20, 2019 -

Rizza Cadillac Buick GMC responded

We are happy to hear your time spent with John was pleasant. If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2019

Fantastic Becky and Danielle have been very informative, helpful and a great sense of humor. Becky keeps me informed about what my Caddie needs...I would recomm More

by DJROY.SHANNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mikicic
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Becky and Danielle made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 16, 2019

Rizza does superb work, everyone is very friendly and helpfu Great place to do business with. Danielle the service advisor always helpful and has a great attitude with a beautiful smile at all times! She explain More

by EMURPHY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 15, 2019

Oil and filter change. Air cabin filter change I gave this rating because of the service. I have always had a pleasant experience during my visits, and never had to wait for long periods, before m More

by WARDJANICE
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Jun 16, 2019 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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