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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,698 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,698 reviews

April 21, 2019

Honest and courteous Larry Papp helped my wife and I find and purchase a great car at a great price, I am Very pleased how quick and efficient the Sale and trade went. S More

by Phoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gonzalez, Jim Allegretti
Apr 22, 2019 -

Rizza Cadillac Buick GMC responded

Phoenix, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 20, 2019

Great service Danielle went out of her way to answer questions that I had without making me feel really stupid. She is the greatest as are all the service people. More

by Jean123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle is the only persons name that I care to remember that I’ve worked with.
Apr 22, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 20, 2019

Quick quality service I went in for an oil change before a road trip and found out that there was a problem with the power steering. Luckily I had an extended service plan More

by MichelleO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There were 2 very nice guys in service
Apr 22, 2019 -

Rizza Cadillac Buick GMC responded

MichelleO, we appreciate your kind words about our service team. Thank you for choosing Rizza Cadillac Buick GMC for your vehicle needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 20, 2019

Trusting Danielle was our first contact, she assured us that we were in good hands. She listened and heard us as we explained our issues regarding our vehicle. More

by maddoxj4143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle (service department)
Apr 22, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 19, 2019

Car back 7 times for same issue Don’t bring your car here. Returned many times with scratches and grease inside. Poor job of trying to clean grease, returned car with panels not even More

by Biggiy84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denise
Apr 22, 2019 -

Rizza Cadillac Buick GMC responded

Biggiy84, we appreciate you taking the time to share your experience with our service department. This information was passed along to the manager of our service department and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 19, 2019

Oil service and radio replacement I made an appointment for oil change and radio replacement. Because the screen was cracked. As soon as I pulled in I was taken care of and was treated More

by sallen91158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Oconnor
Apr 22, 2019 -

Rizza Cadillac Buick GMC responded

Hi sallen91158, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 18, 2019

Just an oil change The staff at Rizza Cadillac are friendly and courteous. I waited for my vehicle during this visit and work was completed in a timely manner. More

by vtaraba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 18, 2019 -

Rizza Cadillac Buick GMC responded

vtaraba, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 18, 2019

Cadillac Escalade service Exultant service Dept. Plus good Quality work prices are reasonable And front desk People are very awesome The loaners is not too great not really a More

by Mrg’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky de’andria
Apr 18, 2019 -

Rizza Cadillac Buick GMC responded

Mrg's, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 18, 2019

Jerry Davis sold me a vehicle Jerry Davis a very knowledgeable and competent when it comes to selling cars loved his mannerism and his will he n getting me in a MUCH BETTER VEHICLE More

by Jerry davis sold me a car
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Casino, Joe Uccardi, Jerry Davis
Apr 18, 2019 -

Rizza Cadillac Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 17, 2019

Very good. They answered all of my questions with clarity and interest knowing it had been quite a long time since I had purchased a new car. More

by pdtd917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Vasquez, Steve Barakat
Apr 18, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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