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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,697 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,697 reviews

March 28, 2019

Pulled out all the stop! Everyone was working very hard to find us a vehicle that met our needs. They never quit working to find us the best deal, and we had high expectations More

by bethany.orders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
F. Vasquez, Joe Gonzalez
Apr 02, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 27, 2019

The Best I truly appreciate the level of professionalism at Rizza Cadillac. While I was in for service, the process was smooth and efficient. Highly recommende More

by stevendgarcia7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky D’Andrea
Mar 28, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Good service Fast good service courteous staff,current condition of your vehicle,clean waiting area also clean restrooms Option to wait or take a loaner vehicle.an More

by GGreer1033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. O’connor
Mar 26, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Excellent experience. Wonderful and knowledgeable sales staff. From my salesman to the financial advisor the cashier and everyone in between. Extremely helpful and not pu More

by Rizzabuick1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mc Millan. , Joe Gonzalez, Jim Allegretti, Joe Uccardi
Mar 26, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Excellent service and timely ness I was in at 820 and out by 940, that was great I worked with D. O’Connor. She kept me abreast of when my car would be ready More

by DRRCKMCGHEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor 5 stars, Mo Almasri
Mar 26, 2019 -

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 26, 2019

Good Service Great job! Happy with customer service by Danielle and Becky. Thank you.again for great service and taking the truck right away. It has been a pleasur More

by Inezbeal25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Mar 28, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

Great Team - Wonderful Car Buying Experience John was a pleasure to work with. My father and I walked into the dealership looking for a SUV we had seen online and John happily showed us around an More

by leflar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John O'Connell
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

Could not have asked for more pleasant experience Very knowledgeable salesman (Marco) who took all the time needed to explain everything about the car and was a pleasure to deal with while negotiating More

by JOHNPH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Alfaro
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

3 hour oil change?!?!? I had a 9:30 appointment for an oil change, I checked in at 9:35 and was told about an hour. Finally got my car and headed home a little after Noon!! More

by Jeff J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None. Although the service guy that checked me in was friendly and awesome.
Mar 27, 2019 -

Rizza Cadillac Buick GMC responded

Jeff, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 25, 2019

Awesome people Sales to Manager to finance was seamless. Personable down to earth sales team made us feel like we were the only people in a crowded dealership. More

by Lou n Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Allegretti, David Casino
Mar 25, 2019 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience at Rizza Cadillac Buick & GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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