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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,703 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,703 reviews

March 10, 2019

Customer Service Met by Jerry Davis, excellent intro, " would you like something to drink ", he explained the process throughly. Took a test drive and he was well in More

by Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo, Jerry Davis
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Morris, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 10, 2019

Awesomely Excellent From the greeting at the door by Jesse Hernandez to the financial setdown with Mike Lorenzo, my husband and myself had no complaints!! Again I say, AW More

by cansellah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo, Jesse Hernandez
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

At Rizza Cadillac Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

GMC Terrain 2018 Locks Issue Customer service was unenthusiastic. Rental Car was filthy. Overall just a very average level of service from the CSR. I simply got the feeling More

by Db
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know his name but got the feeling he preferred to be somewhere else.
Mar 22, 2019 -

Rizza Cadillac Buick GMC responded

On behalf of our dealership, we appreciate you bringing these issues regarding your recent visit to our attention. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact us directly at your convenience. Best, J.C Rocha- Business Development Manager-jrocha@rizza.com

March 09, 2019

John and Tom form service department were very pleasing Rizza Gmc is a great dealership to do business with and really goes out of there way to please there customers they are a five star dealership and More

by Henry nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom and John form service Dept
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for this amazing review, Henry! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

Outstanding Very polite very helpful kept me up-to-date with the progress of my car and let me know when it would be done will come back will tell friends. More

by ELVA-R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your outstanding review about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

Great Service with timely results Brought the car in for service and spoke to Becky. Great service and communications surrounding the car. Resolved the issues in a timely manor. Highly More

by JIM.HENRY.ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

Excellent Had an amazing experience with Marco. Very professional and knowledgeable about the Cadillac XT4. I’m not a huge fan of car buying but they made my ca More

by Lisa0718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcelino Alfaro, Jim Allegretti, Mike Lorenzo
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that you had a smooth and stress-free experience as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

My New Cadi Just purchased a new 2019 Cadillac XT5 from Rizza Cadillac. The service I received from the salesperson Chris Davis was unbelievable. He made the exp More

by Stevenm26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Chris Davis
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

We are thrilled to hear about your experience with Chris. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

My first new car great experience The Davis brothers where great helped me understand the things I didn't already told most people I know about them will be back when we get our sec More

by Pjohnson87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Chris Davis, Jerry Davis
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

Great Experience My experience here today was phenomenal Chris was patient understanding and I felt he really had my best interest at hand thanks for all your hard wor More

by LashaundaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Allegretti, Mike Lorenzo, Chris Davis
Apr 08, 2019 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a great experience with Chris! We can't wait to see you again soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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