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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,701 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,701 reviews

November 13, 2018

Oil change I did not get a copy of the inspection report, we like to see it and read it to see if anything needs attention anytime soon More

by Mike1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to contact us if you’d like to discuss them in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

Comfortable & Helpful Joe was extremely helpful with our purchase. He made sure we made the right decision with our next purchase. The process was comfortable and easy. I d More

by Kerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ceplecha
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review, Kerry. We are very happy to hear that Joe was extremely helpful with your purchase and that he made the process comfortable and easy. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

Module problem Car would not start with even when the car was full and new battery. Needed help fast so came to where I got my car More

by mabbtjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnes Casino
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for the great rating and review. We're pleased that everything went well for you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 13, 2018

"Aim to Please" Mr. David Beutler was patient and that was very important to me at the time,I was considering making a major purchase .Mr. Beutler was knowledgeab More

by grace266
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Lorenzo, David Beutler
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for writing about your visit with us. David is an asset to Rizza Cadillac Buick GMC, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 12, 2018

Joe how do you live with yourself treating customers Joe is terrible at costumer service, he is the only reason I did not buy the Silverado I was looking at. Dealership looked clean and prices seemed rea More

by The Silverado guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

I would like to express our sincere gratitude both for your loyal business and for taking the time to write this review. I am glad to hear you are pleased with our facilities and prices. I would like to apologize for the bad experience you had with one of our salesmen. I want you to know that it is our priority to satisfy every customer that enters our dealership. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 12, 2018

Great experience every time. Efficient and reliable service. Needed to keep my car for two days and they were quick to give me a loaner. Will always use Rizza for any service with More

by d_gallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for stopping by to leave this incredible review. Our staff prides itself on providing an efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Don’t hesitate to reach out if you have any further questions! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 11, 2018

Wonderful The service advisor was very friendly and kept me informed about how long it will take for my service to be done. Car was timely ? More

by annmarie3996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for your feedback. We are happy to hear of your positive experience. We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 11, 2018

Just an awesome experience Excellent staff I would highly recommend Rizza Buick Gmc Cadiallac to all my friends and family Thankyou Rizza!! I'll be back in the future for a newe More

by PhillyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez, David Casino, Joe Uccardi, Mike Lorenzo
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your recommendation! We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 10, 2018

Oil change & tire rotation I had a 10:30 appointment for a full synthetic oil change and tire rotation. They got me in, got me out! Great service at a very good price. More

by MG63MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 09, 2018

GMC Sierra I give a 5 star to the dealer. Angel did a great customer service. I totally recommend Rizza Gmc!!!My husband and I are satisfied with our purchase. More

by LUPE7888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ángel
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved during your visit and that Angel provided you great customer service. Thank you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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