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Rizza Cadillac Buick GMC

Tinley Park, IL

4.5
3,702 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
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8425 West 159th Street

Tinley Park, IL

60477

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Showing 3,702 reviews

November 09, 2018

GMC Sierra I give a 5 star to the dealer. Angel did a great customer service. I totally recommend Rizza Gmc!!!My husband and I are satisfied with our purchase. More

by LUPE7888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ángel
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved during your visit and that Angel provided you great customer service. Thank you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 09, 2018

Another Great Experience The service staff at Rizza Cadillac is just outstanding. They listen and respond with professionalism. I wouldn’t go anywhere else to have my car serv More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wentz
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 09, 2018

outstanding customer experience The customer service is top notch. Their employees go above and beyond to make sure you are completely satisfied. Great customer experience. I highly More

by LAURAROMAN56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 12, 2018 -

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your recommendation! We look forward to working with you again. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 09, 2018

Service manager needed more help. He was swamped! Service manager needed more help. He was swamped. I won't come in on a Saturday unless I have to. Cars were backed up in main driveway More

by lawrencelloyd55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady 7463
Nov 15, 2018 -

Rizza Cadillac Buick GMC responded

lawrencelloyd55, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2018

Over charge Was told $150 diagnosed would go forward repair and was told it would cost $400 when found out I had warranty charge went down to $300 and charge me $ More

by Juanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Janel
Nov 14, 2018 -

Rizza Cadillac Buick GMC responded

Juanita,I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience. Thank you! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2018

Very good buying experience They gave me a awesome deal. No hard selling and very friendly. Awesome people. Everyone jumped in to make me feel comfortable. I will always buy f More

by ericatamia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Almasri, Jim Allegretti
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a very good buying experience with us. Please let us know if we can help you with anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 08, 2018

Service Came in for routine maintenance, service advisor was very professional and courteous.waiting area was clean and well stocked with refreshments. A good More

by GGreer1033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D. O’connor
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback, GGreer1033! Our top priority is good and quick customer care and we are proud that this was offered to you during your recent visit. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Replace radio When I was in having oul change. it was determined I needed new radio, covered under extended warranty - thanks Danielle for suggesting I take coverag More

by barbb2963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle (service$
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! Danielle is truly an exceptional employee and we appreciate her for giving you a great experience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Danielle, service writer Danielle did a great job in resolving the issue from previous visit. She communicated to me and kept me informed at what stage the repair was and del More

by JGSMITH694
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcelino Alfaro
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thank you for the awesome feedback! You're right, Danielle is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 07, 2018

Rizza service Service rep. Danielle was very helpful and informative. Gave me options on what was needed on my vehicle. Kept in contact with me throughout the ser More

by Leo66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Mike Lorenzo
Nov 08, 2018 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went great for you. I will pass your feedback along to Danielle! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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