Back

Rizza Cadillac Buick GMC

Tinley Park, IL

4.4
3,718 Reviews
Welcome to Rizza Buick GMC Cadillac, serving the Tinley Park area with a wide selection of new Buick, Cadillac, GMC vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Buick, Cadillac, GMC that is right for you.
Contact Dealership

8425 West 159th Street

Tinley Park, IL

60477

Directions

By Type

Showing 3,718 reviews

November 07, 2022

Our salesperson Jason was good however the overall experience was poor. We felt we weee not given accurate prices for the two Escalade options and the back up camera resolution was not clear and co More

by kimberlygroen4415
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Barclay
Nov 09, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Rizza Cadillac Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2022

Everything was fine except the guy had dirty hands and had finger prints on a steady Clem car. Didn’t want a wash because the car was clean when I bought it in and they don’t dry it off. More

by Dukester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 08, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2022

Jim was great, repair covered under a special policy, technician explained repair at length, thanks again to the Rizza team More

by Jake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Rizza Cadillac Buick GMC responded

Jake, thank you for taking the time to share your feedback! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2022

Great customer service sale rep Ryan Baker went over and beyond for me and my husband More

by mariannemcafee90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baker
Nov 06, 2022 -

mariannemcafee90 responded

Great customer

November 06, 2022

Everyone was friendly, from the operator who took my call to the service manager . I will return for future service for my vehicle. More

by mertdinie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 06, 2022

I had to bring my car in 5 times and they still can't figure out what is wrong with my car. I believe they don't have the greatest mechanics. More

by galganocaruso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know
Nov 08, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Nov 08, 2022 -

galganocaruso responded

Hi J.C. Rocha, I would like to discuss this issue if only you would supply your number to me So please email it to me or call me!

Nov 15, 2022 -

galganocaruso responded

Ok NOW I had to bring back my car again for the SIXTH time!! Towed in again for same issue!! Your mechanics are the most stupidest on the planet!!!! They ruined my car!!! It work fine with no problems for 6 years until they touched it!! LOSERS!!!!!

November 05, 2022

Always pleased. Service and people are easy to talk to.and always courteous. They always give you up dates More

by MARYLISTECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 04, 2022

I was offered a ride home from the dealer but chose to wait. The waiting room was very comfortable with coffee and breakfast bars. More

by Jschipmajack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 04, 2022

The staff is very friendly and great customer service from beginning to end on all levels. More

by Karla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Rizza Cadillac Buick GMC responded

Thank you for recognizing your experience at Rizza Cadillac Buick GMC! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 04, 2022

Rizza service department provides great service. They follow up when there is a problem. Very satisfied! More

by Vic Portillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Rizza Cadillac Buick GMC responded

I truly appreciate you taking the time to write about your experience at our service department, Vic! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
54
...