Rizza Cadillac Buick GMC - Service Center

Love the fact that usually things are done in a pretty quick fashion with somebody that you can talk to and that is knowledgeable about the product. Only thing is your phone system to get to somebody in s quick fashion with somebody that you can talk to and that is knowledgeable about the product. Only thing is your phone system to get to somebody in service can be a little better especially if the service person is not picking up the phone. More

Service good and efficient as expected. Gayle was knowledgeable and friendly. The wait was not very long and I was notified immediately when my vehicle was ready, it’s a plus that they washed it. knowledgeable and friendly. The wait was not very long and I was notified immediately when my vehicle was ready, it’s a plus that they washed it. More

Terrible service work. Returned the car to me after a week and the noise from front end components was still there. Returned it took another week and picked up the vehicle frozen over in the interior. I week and the noise from front end components was still there. Returned it took another week and picked up the vehicle frozen over in the interior. I have no idea what they did or how it happened, but show’s me that quality control is an issue. Someone should be looking at what is coming out of the service area.John at the desk was sympathetic and was good throughout the issue but was put in a bad spot. More

Excellent service. Becky was very helpful making sure the service was timely completed. The loaner car was spotless. They even cleaned my car. Great experience. the service was timely completed. The loaner car was spotless. They even cleaned my car. Great experience. More

Quick professional courteous ready as promised. Service area neat and clean. Very explanatory of all work allowed coupon. John and service guy that took car in were great area neat and clean. Very explanatory of all work allowed coupon. John and service guy that took car in were great More

SERVICE ,SHUTTLE RIDE. DID NOT HAVE TO WAIT LONG WAS VERY GOOD,HAVE BEEN COMING TO RIZZA BUICK FOR ALL MY MAJOR REPAIRS PLUS WRITE UP CLERK GAVE ME ALL THE INFO. IN REGARDS TO MY REPAIRS ON MY BUICK GOOD,HAVE BEEN COMING TO RIZZA BUICK FOR ALL MY MAJOR REPAIRS PLUS WRITE UP CLERK GAVE ME ALL THE INFO. IN REGARDS TO MY REPAIRS ON MY BUICK More

I am greatfull to have a wonderful women name Becky from the service department at Rizza Cadillac in Tinley Park, IL. She has a great attitude, very professional, patient, does her best to help for her cli the service department at Rizza Cadillac in Tinley Park, IL. She has a great attitude, very professional, patient, does her best to help for her clients. Thank you Becky very much. I highly appreciate your help and kindness. More

I went for an oil change. The price was great. Good service and friendly stuff! I will go back again to service my car in the future. service and friendly stuff! I will go back again to service my car in the future. More

Friendly, courteous people, very clean waiting area. Service was wonderful, would recommend to my friends. Wait time was over an hour Even washed the vehicle! Thank You Service was wonderful, would recommend to my friends. Wait time was over an hour Even washed the vehicle! Thank You More

Great job as always. Service department is great and very professional. Jim Monaghan was my service rep and was great. The people you have listed below were not there when I was there so not sure who to give professional. Jim Monaghan was my service rep and was great. The people you have listed below were not there when I was there so not sure who to give my stars to. I will give John the rating that Jim deserves only because it doesn’t allow me to submit it otherwise. This should probably be addressed. Thanks More