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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.4
2,271 Reviews

2,271 Reviews of Rizza Cadillac Buick GMC - Service Center

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May 14, 2020

Friendly and courteous staff explained what was needed for service of vehicle and what would be needed the next time vehicle would be serviced, service was done in a timely manner More

by theduke540
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2020

Was very pleased with my service. Your service staff is helpful, knowledgeable, and kind. They got my vehicle done quickly and efficiently. I would recommend them More

by Amy Tuttila
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Amy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2020

Steve is the man!! The whole service team is Top notch! I will always be servicing my car here in the future as I have always done. Honest and reliable. Five stars! More

by patrick_def
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
May 14, 2020 -

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2020

Very friendly and helpful; the mechanics do a great job; my husband even brings his Chevy Tahoe in for work at RIzza; Would recommend anyone More

by christianlil123
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 12, 2020

Great customer service always attentive and always on time explains service in an easy understanding way no up sale unless needed and I don’t mind going there More

by murdock3
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 12, 2020

Danielle is very friendly, responsive, and completes everything with very little hassle. My friends recommended that I go to this Cadillac dealer over the others and they are correct. Everyone I inter More

by Shadeofgood
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Danielle and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 12, 2020

I love the service I receive here! Every time I come in, John makes sure I'm taken care of every time! Especially being a girl getting my car serviced, it's easy for service departments to take advantage of More

by ajkieper
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 11, 2020

From Sales (Jay and Marco) to Service (Danielle ), RIZZA Cadillac is committed to excellent customer service. Prices are honest and fair. Service is superb. Rizza is the best. More

by Professor G....
Recommend Dealer
Yes
Employees Worked With
Jay Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Uccardi, Danielle O'Connor
May 13, 2020 -

Rizza Cadillac Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! J.C Rocha- Business Development Manager- jrocha@rizza.com

May 11, 2020

The car was dropped off for a fuel leak. They should The car was dropped off for a fuel leak. They should have washed the gasoline off the car before giving it back to me. My whole garage smells like ga More

by Bukowski
Recommend Dealer
No
Employees Worked With
John Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Rizza Cadillac Buick GMC responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. J.C Rocha- Business Development Manager- jrocha@rizza.com

May 10, 2020

Great experience from the minute I walked in the door. Received a loaner car (which makes the whole process easier)- don't need two people to drop off a car for repair). Your staff at the front desk is ex More

by MHILGE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! J.C Rocha- Business Development Manager- jrocha@rizza.com

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