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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,269 Reviews

2,269 Reviews of Rizza Cadillac Buick GMC - Service Center

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December 11, 2019

I love Rizza Cadillac This is my third Cadillac. I purchased a Cadillac CTS, an SRX, and just traded into an XT5. I purchased all three of them from Rizza. I will continue More

by ldm1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Bryant
Dec 13, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the amazing review! We truly appreciate your customer loyalty! Enjoy your new Cadillac XT5! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 11, 2019

Amazing Service!! I always receive great service at Joe Rizza. Danielle is Great she goes above and beyond.... the entire service team is amazing at Rizza. Than More

by RALIGHTLE68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 13, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words, Robyn. We are elated to hear that you always receive great service from Danielle and the rest of the team. Thank you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 07, 2019

Satisfied Customer John Howard makes all of our visits very easy and he is always pleasant and courteous. We would recommend him to our friends. The waiting room is alwa More

by bevstoy241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 04, 2019

Excellent service. Extremely satisfied Excellent service Becky was a tremendous help She assisted me with receiving my rewards. She was extremely friendly and very patient I look forwar More

by ESNUG1225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that Becky could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 30, 2019

Service I have been going to Rizza for service the last four years and Danielle was always knowable about her job in every way.big up to you. More

by annieb23901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Barakat, Danielle O'Connor
Dec 02, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to Danielle! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 30, 2019

Great experience The Service Department and Becky was great at providing me with the best way to pay for some new tires I needed for my car. Thanks for a wonderful d More

by TERRENCECONLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Aboswielem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 27, 2019

Disappointing I find it hard to believe you call yourself a high end car dealer but don’t put an Ipass on the loaners. You should follow others lead such as Cadilla More

by tonymeador
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Barclay
Dec 02, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 26, 2019

Quick service ! I scheduled and oil change online, I was able to come in in 48 hours and was out in less than an hour. Staff was so nice and welcoming. More

by Mcamalieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 22, 2019

Really great as always Very good, friendly, and helpful. My service person made me aware of everything going on with the car and helped me with things I was not aware of hap More

by dans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 22, 2019

Excellent Service As always the service dept. was professional and did an excellent job. I would recommend them to anyone, considering that I live one mile from anothe More

by P.SELES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Nov 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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