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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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October 15, 2019

Great service Everytime I bring my vehicle in I get treated like family. My car always gets fixed right the first time and fast service. Love rizza! More

by BECKY.DANDREA1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Oct 16, 2019 -

Rizza Cadillac Buick GMC responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2019

Service at its best I would like to extend sincere humbled gratitude to John Howard my GMC RIZZA service advisor and special thanks too the technicians, support staff an More

by RealtorRalphWaller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Oct 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 15, 2019

Job Well Done! Steve was friendly, informative and saw to it that everything that needed attention was accomplished. Steve made sure I received the information that More

by dejnowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat
Oct 16, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 12, 2019

Battery Steve B. and Becky were ABSOLUTELY FANTASTIC! I'm on an extremely tight schedule with school and work. The warranty on my battery was ending in 177 More

by lljchicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky, Steve Barakat
Oct 13, 2019 -

Rizza Cadillac Buick GMC responded

Hi and thanks for your kind words! We appreciate Steve and Becky as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 11, 2019

Rizza Cadillac THEE BEST !!!! I always take my vehicle to Rizza Cadillac . They are the best . They are knowledgeable and helpful and quick .They make you feel like Family .THANKS More

by Towandan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Oct 13, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your kind words about your experience at Rizza Cadillac Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 10, 2019

Very friendly and professional services Drop off car the night before. The called me before I called. Nice. The service was met with friendliness and professionally performed. All vehicle is More

by RPENA2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barakat, Polina Walker
Oct 10, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2019

Was not satisfied I was just about to call and ask why was I charged $150 nut was told over the phone to check vehicle out it was $99 Also they were unable to check t More

by Williams44
Customer Service
Price
Recommend Dealer
No
Employees Worked With
John O'Connell
Oct 17, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate you reaching out to us. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 08, 2019

GREAT It was great service that’s why I keep bringing my car there Becky was excellent she was very professional and took care of everything when I pulled i More

by dixon.transportation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BECKY
Oct 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 05, 2019

very good good service and information always and always helpful and friendly. Waiting room is comfortable with free water, coffee and tea, having access to More

by ANNIEMONROE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Almasri
Oct 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

October 04, 2019

Service visit Prompt service. Danielle O’Connor was friendly and efficient. She kept me informed about work progress. Everything was finished in a timely manner. More

by Midge1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Volturo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, - J.C Rocha- Business Development Manager- jrocha@rizza.com

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