Rizza Cadillac Buick GMC - Service Center
Tinley Park, IL
2,270 Reviews of Rizza Cadillac Buick GMC - Service Center
Oil change I’ve been a Rizza customer from across the street for many years. This was my first time to the Cadillac dealership. It was a great experience! I’ve been a Rizza customer from across the street for many years. This was my first time to the Cadillac dealership. It was a great experience! More
Yearly service Service Person was very courteous to my wife and I. Vehicles was washed, my wife and I were on our way home in two hours. Service Person was very courteous to my wife and I. Vehicles was washed, my wife and I were on our way home in two hours. More
Professional and Friendly Staff Steve was very professional, not pushy at all, and very helpful and knowledgeable about the issues with my vehicle. He helped me resolve the issues w Steve was very professional, not pushy at all, and very helpful and knowledgeable about the issues with my vehicle. He helped me resolve the issues with my vehicle and took care of the regularly scheduled maintenance. More
Great customer service I truly recommend I had a great experience with you guys at Rizza Cadillac GMC, I appreciate my experience & the energy and enthusiasm to help resolve issues concernin I had a great experience with you guys at Rizza Cadillac GMC, I appreciate my experience & the energy and enthusiasm to help resolve issues concerning with my vehicle. I will be back More
didn't complete service took several days to figure out they needed to order parts for trunk latch. They DID NOT rotate my tires as work order indicates. I know that becau took several days to figure out they needed to order parts for trunk latch. They DID NOT rotate my tires as work order indicates. I know that because I had to replace one tire due to puncture and it is on the exact same axle as when I brought the car in. Work order #161525 More
Quick Updates Danielle in service kept me updated throughout the entire process of fixing our car. You don't get that all the time from service and it was reassuri Danielle in service kept me updated throughout the entire process of fixing our car. You don't get that all the time from service and it was reassuring to not have to make multiple calls myself. Thanks More
Quality Service Made an appointment for Oil change and inspection, and it took a while but overall service is good! Car was also washed as a courtesy - great job! Made an appointment for Oil change and inspection, and it took a while but overall service is good! Car was also washed as a courtesy - great job! More
My Experience Becky was very friendly and knowledgeable. She took my service concerns seriously. Having a loaner car made the repair of my car tolerable. The de Becky was very friendly and knowledgeable. She took my service concerns seriously. Having a loaner car made the repair of my car tolerable. The dealership is clean and updated. More
The overall experience in Rizza Cadillac was exceptional. The service department at Rizza Cadillac is exceptional. I needed multiple things fixed on my car and everything was done perfectly I also can’t speak The service department at Rizza Cadillac is exceptional. I needed multiple things fixed on my car and everything was done perfectly I also can’t speak more highly of Danielle. She kept me informed on a regular basis and was very professional. I would highly recommend Rizza! More
Warranty service - air suspension Dealer took vehicle ASAP and completed repairs in on day. They did all the repairs required. They offered a loaner vehicle as well. And they washed Dealer took vehicle ASAP and completed repairs in on day. They did all the repairs required. They offered a loaner vehicle as well. And they washed my car inside and out. More