Back

Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

Sort by
June 09, 2019

Service Staff #1 Danielle always takes the best care of everyone coming into the service department. Goes out of her way to ensure that is perfect. Thank you More

by Kari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’Connor
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the excellent review! It is great to know that Danielle was able to provide you with such great service. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 08, 2019

The basic The mechanic need to do a better inspection of the vehicles that come in and out this is the second time I brought my vehicle in and was not inform ab More

by Black
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Jun 11, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 06, 2019

Service Department I was called to inform me that I was due from my yearly service on my CT6. I had spoken with Danielle O’Connor to make my appointment. Without hesitat More

by Escalde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O’ Connor
Jun 06, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 06, 2019

Great service I brought my vehicle in for service I had concerns, however; Kyle in the service department was very clear and great. He was very accommodating a More

by DAVEVRGS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Rodey
Jun 06, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Kyle and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 05, 2019

Fantastic Walked in and greeted with warm welcomes and a thorough break down of what would be happening. Service was great no complaints. Will be back from now More

by dmclair41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venessa Smit
Jun 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 05, 2019

Great experience Danielle is awesome. Always has a smile. The mechanics are great. It's nice to get a loner car so that I can run errands while car is getting work More

by scampynscooby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jun 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 04, 2019

Great Customer Service Never had a bad experience and I appreciate that I'm greated with kindness. Also appreciated the occasional updates regarding the status of my car. More

by Buick Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
Jun 05, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for the nice review! We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! J.C Rocha- Business Development Manager- jrocha@rizza.com

June 03, 2019

Service was incredible! John Howard and his team were fantastic! They really took care of me and provided incredible service. My car was fixed in a timely fashion and it is More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Papp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Howard
Jun 04, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2019

Outstanding Dealership Always friendly, excellent service attendant, outstanding customer service. Waiting room clean and comfortable. Staff explained everything thoroughly More

by trepur99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jun 03, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know the staff went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 01, 2019

Good experience The service was great, they Worked around my schedule and made sure everything was working perfect in my car. Becky was a great help at the service de More

by Moehish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky
Jun 03, 2019 -

Rizza Cadillac Buick GMC responded

We love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
186
...