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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.6
2,263 Reviews

2,263 Reviews of Rizza Cadillac Buick GMC - Service Center

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January 21, 2013

Excellent experience. Mike was helpful with our radio issues on our new GMC truck. This is our 3rd truck purchased from them. Great people, excellent customer service. More

by Tracy5849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Botica
January 17, 2013

John Howard always does his best to satisfy the customers. He is friendly and experienced. In fact, all stores everywhere should be this well managed. More

by ka9fgd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
December 17, 2012

All the work was covered under warranty and thee car was ready sooner than we thought. Len the service mgr. was very helpful. We will bring the car back for any work. Thanks You Debbie and Jay Larson More

by Debbielarson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Rogan
Dec 18, 2012 -

Rizza Cadillac Buick GMC responded

Debbie and Jay, thank you for leaving us with this great review. We feel that our service department is top notch, and we're very glad you feel that way too! Everyone here at Rizza Cadillac Buick GMC is looking forward to your next visit, and we invite you to follow us on Facebook and Twitter. Regards, Linda Tew - Rizza Cadillac Buick & GMC ltew@rizzacars.com

December 09, 2012

When I arrived at the dealership, I was greeted with friendliness and my vehicle was ready in a timely manner. I will take my vehicle back for service as it is needed. More

by lhaskett
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Dec 10, 2012 -

Rizza Cadillac Buick GMC responded

On behalf of our entire team, thank you for you kind words. We take every effort to ensure that the service department performs excellent work within a reasonable time frame, so it looks like we have achieved this goal once again with you. We look forward to your next visit and hope that you'll join us on Facebook and Twitter. Regards, Linda Tew - Rizza Cadillac Buick & GMC ltew@rizzacars.com

December 02, 2012

I have given those rates due to the great customer service and performance i received from Rizza Cadillac. I was patient while Rizza Cadillac serviced my Cadillac SRX truck for 3 days. They fixed the More

by MCHarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Erby, James Erby
Dec 03, 2012 -

Rizza Cadillac Buick GMC responded

Thank you for your great review! It's wonderful to hear that our service department was able to identify the issues with your Cadillac to get you back on the road in tip-top shape. We look forward to seeing you during your next visit, and hope that you'll join us on Facebook and Twitter. Regards, Linda Tew - Rizza Cadillac Buick & GMC ltew@rizzacars.com

October 07, 2012

It was my first visit. The reception was a nice experience. The service and attention I received was great! I would reccomend Rizza to family and friends! More

by Lycmitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan
August 30, 2012

The work that I requested was performed exactly and documented. Agata assured that arrangements were made to pick me up at the train station. The one thing that concerned me was that the dealership w More

by ernie.hodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad and Agata, Agata Lewandowska, Brad Marszalek
August 04, 2012

The Service Advisor expeditiously and completely addressed my vehicle's service need; he was affable and displayed a professional disposition. In fact, the Advisor personally resolved one of the iss More

by victorsilmon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, James Barrett
July 23, 2012

Friendly staff, clean, inviting waiting area. Had a history with Community Motors and was concerned that I would not get the same attention and service that I was used to getting. I was wrong, will con More

by modgraph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Brad Marszalek
July 20, 2012

The customer service staff is awesome. They are very professional and knowlegable when I have questions or concerns. I would and have highly recommended Joe Rizza dealership's to all my friend and famil More

by MHenthorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
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