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Roanoke Motor Company

Roanoke, IL

4.6
82 Reviews

1313 W Front St

Roanoke, IL

61651

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82 Reviews of Roanoke Motor Company

April 08, 2024

My car buying experience at Roanoke Motors was excellent. Caleb was my salesman and Aaron was the finance manager. The whole process was the smoothest I have experienced in my 40 years of buying cars. Cal More

by T Jensen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb, Aaron
Apr 13, 2024 -

Roanoke Motor Company responded

We're pleased to hear about your positive buying experience with our team at Roanoke Motor Company. It means a lot that you'd recommend us for purchasing vehicles - thank you!

February 08, 2024

We had a bad experience with another dealer in Missouri and began looking elsewhere to find what we wanted. Big Mike had what we were looking for and made our experience wonderful! He made the process so e More

by crystalhelvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Mike
Apr 13, 2024 -

Roanoke Motor Company responded

We're glad Big Mike and our Roanoke Motor Company team could make the process a breeze. It sounds like you found your perfect vehicle! Enjoy it on the road ahead.

November 02, 2023

From start to finish, Big Mike at Roanoke Motors was wonderful to work with! The dealership is not “big city” but rather warm, friendly, detail oriented and worked with us in every aspect. I would rec More

by cjones61475
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jenkins
Nov 03, 2023 -

Roanoke Motor Company responded

Thank you for the positive review and for recommending our services. We're thrilled to know that our friendly Sales Team was detail-oriented and wonderful to work with. We look forward to assisting you again at Roanoke Motor Company.

September 16, 2023

Overall a great experience. Loved working with Big Mike. He was knowledgeable and advocated for us. One downside was the wait for the finance manager to finish the sale. Otherwi More

by Blmckee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Mike Jenkins, Dewayne and Chris
Sep 17, 2023 -

Roanoke Motor Company responded

Thanks for the highly-rated review. Our team here at Roanoke Motor Company strives to provide prompt and knowledgeable service. If you have any more automotive needs stop by Roanoke Motor Company.

September 04, 2023

Miscommunication on their part, the next day realizing what had happened got a hold of them to return the vehicle, but they said I can’t return it because I signed the papers. I know there is a time frame More

by pntrtat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris, Jarod and Aleck
Sep 05, 2023 -

Roanoke Motor Company responded

Hello, Your feedback is important to us here at Roanoke Motor Company and I would like to have the chance to speak with you about the level of communication you received from our Sales Team regarding your recently purchased vehicle. At your convenience, please contact me so we can discuss further. Sincerely, Matt Gastman 309-923-7171

July 10, 2023

Great experience with Big Mike at Roanoke. Have bought two cars there over the years and definitely recommend. More

by DanM78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Mike
Jul 10, 2023 -

Roanoke Motor Company responded

Thank you so much for your perfect review and recommending Roanoke Motor Company, Dan. We are happy to learn that you had another great experience and greatly appreciate your loyal business. Our Sales Team is here for you should you need additional assistance in the future. Have a great day!

October 14, 2022

Professional personal and perfect sales experience. The ownership and staff at Roanoke Motors are too knotch More

by Trentmonge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Aaron. Ryan and Julie
Oct 18, 2022 -

Roanoke Motor Company responded

Thank you for sharing your perfect five-star experience with us here at the Roanoke Motor Company. We are pleased to read our Sales Team provided you with top-notch service during your visit. We are always here for you. Don't hesitate to reach out to us in the future.

July 14, 2022

Bob was great. He was very familiar with the vehicle we were interested in, and showed us the features. Low pressure and responsive to my questions. Thanks Bob More

by rjdmad90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sauder
Jul 15, 2022 -

Roanoke Motor Company responded

Our Sales Team is glad to have assisted you with the vehicle you were interested in here at Roanoke Motor Company. We take pride in providing a low-pressure atmosphere, as well as always being ready to answer any questions. Please let us know if we can be of any further assistance.

May 29, 2022

My son Kevin found a 2017 Ram Power Wagon on Cargurus and worked with John Opie Spencer over phone and email this past week and and set up a test drive for this morning. We left Cincinnati Ohio at More

by donald.lanham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (Opie) Spencer, John Gastman an Arron in finance
May 31, 2022 -

Roanoke Motor Company responded

Congratulations to your son, Kevin, on his purchase. We appreciate you making the drive, Donald. We are so pleased to see that you had an excellent experience with the team here at Roanoke Motor Company. Thank you for your business, the great review, and the five stars.

May 06, 2022

I had put in a review about the problems with 2 vehicles I bought there and the service manager actually made fun of me but they didn't fix the same problems in either van.. I was sent a message to call the More

by dkelly5537
Recommend Dealer
No
Employees Worked With
Matt Opie Rick service manager
May 10, 2022 -

Roanoke Motor Company responded

Debbie, We appreciate you giving us the chance to address your feedback. After doing all that we can, it seems we were not able to reach a resolution that will satisfy both parties. We wish you the best in your future automotive endeavors and if you ever need anything from us in the future, please let us know. Thank you. Best regards, Matt Gastman Roanoke Motor Company

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