Rob Lambdin's University Dodge RAM

The mechanic greeting was very professional, and curtious. Gave me reports of his findings, so that I could make a decision for the additional repair, then finished the job. curtious. Gave me reports of his findings, so that I could make a decision for the additional repair, then finished the job. More

Great work Everything from the time you walk in to the time you walk out time you walk out More

Mechanics are laughable no communications skills No Mechanics are laughable no communications skills No reply for any questions Horrific customer service. Not able to receive an answer back still wa Mechanics are laughable no communications skills No reply for any questions Horrific customer service. Not able to receive an answer back still waiting More

Your dealership had the most inventory within a 250 mile radius and the better prices. What I didnt like is the added extras you tack on to the price which I feel should be optional like the paint and fabri radius and the better prices. What I didnt like is the added extras you tack on to the price which I feel should be optional like the paint and fabric protection, vehicle etch, GPS tracker thou you did remove this one item...the $80 maintenance which I was told was for years worth of oil changes but yet the finance girl told me the first two years of maintenance are included...so seems like this is double dipping....but again these should all be optional and not forced on the buyer..... Rosemary was great to deal with.....your detail guys are lacking quality control....the vehicle etch sticks had been put on without any care or attention and when I tried to removed to make straight or move to a different position...well after that they didn't really stick so I removed them. It's the lite things that make a huge difference when someone is spending 50k. Your dealership decal was placed with zero thought at all and even Rosemary said why would they do that and went over to detail to get it removed....the tire pressure was not checked as all four tires are over inflated to prevent flat spots sitting on the lot.....so these surveys are only good if action is taken to fix these although small issues are a big deal to me. More

Service department Mr. Edwin was a very nasty manager who charged at me and told me to shut my mouth that I had no right to speak the service was lousy the service text did not move the car in 7 and a 1/2 ho charged at me and told me to shut my mouth that I had no right to speak the service was lousy the service text did not move the car in 7 and a 1/2 hours when they told me they did but the car has AGPS the car did not move at all that's sad that's sad the service center where we sat yeah it's a review side sale center one of the best sale centers in the world I could tell you that much good sales meant but they need much work in their service center this Mr. Edwin manager of the service center actually charged at me and told me to shut up This is a very nasty and rude person especially to a customer that at least in 3 months purchase a $125000 worth of cars that's nasty More

Was told my car was being diagnosed, next day told car hadn’t been in the shop yet. Was told would be ready tomorrow, multiple times. Took 10 days. Allowing 1 day to diagnose, two days to obtain parts, an hadn’t been in the shop yet. Was told would be ready tomorrow, multiple times. Took 10 days. Allowing 1 day to diagnose, two days to obtain parts, and a few hours to install the parts, 10 days is excessive. More

2.5 hours to do oil change. There is no option to make an appointment. I was sold an unnecessary fuel filter at 10k miles when a chance is required at 20k. There were also hidden fees that I was not told abo appointment. I was sold an unnecessary fuel filter at 10k miles when a chance is required at 20k. There were also hidden fees that I was not told about until after the work was performed. I will not be headed back. I felt like I was scammed. Extremely dissatisfied. More

Good experience, staff was very attentive and took care of changing the bulbs and adding grease to the driver side door hinge :-) Since the wait could be rather long for express, I would recommend givin of changing the bulbs and adding grease to the driver side door hinge :-) Since the wait could be rather long for express, I would recommend giving an estimated wait time. I ended up having to leave and return which was shorter wait later in the day but still had to drive back from my previous appointment. All in all great customer service. More

My car was there for one month for a simple fan relay switch and to change the reservoir for the coolant. Communication is absolutely horrible. Advisor never available when you call. Do you have to leave switch and to change the reservoir for the coolant. Communication is absolutely horrible. Advisor never available when you call. Do you have to leave numerous messages. Absolutely no follow up with customers. Horrible experience.!!!! More

My service advisor was very honest. I thought I was going to spend more money than what I really did. She did not try to upsell me crap I didn’t need. Communicated to me when my car was ready. I will put a d to spend more money than what I really did. She did not try to upsell me crap I didn’t need. Communicated to me when my car was ready. I will put a disclaimer that I did go home for the wait time but it was still faster than all other tire shop for the brand of tires that I wanted. She got me the tires without 24 hours. I’ve been to this shop several times and this last time was the better. More