I purchased a 2020 challenger on 6/29/2020, from Miguel Santos. I thought I went over the vehicle really well, but i missed some issues. 1] the roof was missing one of the moldings. 2] all the wheels had scratches in them, a couple with many scratches. 3] The front air dam had the protectors left on [they are supposed to be removed by the dealer] when i got home and removed them the air dam was scratched. I contacted Miguel the next day and notified him of these issues, I was told to give him a couple days as they were to busy doing month end. After finally hearing back from Miguel a week later, he said the management would address these issues. I finally met with Andy a service writer and went over the issues and he told me he'd call within a week and let me know when to bring it in for the repairs. I never heard from Andy, so i tried calling to speak to a manager and to this day I have never heard from a manager. I kept calling trying to get these issues resolved, a few days later Miguel calls me. He tells me to stop calling all the time as I'm upsetting people in the dealership and I'm expecting too much, I laid into him about the complete lack of follow up [It obviously doesn't matter that i'm upset paying over $40,000 for a car that's damaged upon delivery]. About a week later I hear from Miguel, they have the roof molding. He asks me when i want to bring the car in to do the roof molding and fix one wheel, I asked what about the other wheels and air dam. He refused to acknowledge the other issues. I cant get a manager on the phone or to return a message left for them. So now I've had the car for 2 months and still don't have a complete car. This dealership doesn't care about their customers only selling you a car. I have had to involve Dodge corporate and another dealership to try to get these issues resolved. The other dealership stated that they would never deliver a car in this condition!! Stay away from University dodge and Miguel Santos!!