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Rob Sight Ford

Kansas City, MO

4.9
1,515 Reviews
We make car shopping easy with No Hassle Pricing. Great selection and a great price with out having to go through the "typical car buying process". No Games, No Gimmicks, No Negotiations Necessary.
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13901 Washington Street

Kansas City, MO

64145

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Showing 1,515 reviews

August 05, 2016

Refused oil change Pulled in at 430 pm. Told no way to do an oil change! I could come back on Saturday at 0700! Not sure what business model turns business away. I have More

by F150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blonde hair, gotee., John Collins
Aug 19, 2016 -

Rob Sight Ford responded

Thank you for your candid feedback. I sincerely apologize for the poor experience during your visit. I have shared this review with our Service Manager as well the rest of the Service Team in order to coach everyone involved and to avoid this happening in the future. I would like to discuss this with you further as I would very much like to make this mistake right for you. Unfortunately with your screen name on the Dealerrater site I'm unable to look up your contact information. Could you please contact me directly to discuss it further? I will make it right for you. Thank you for your business. I hope to talk to you soon. Rich Poe General Manager direct dial 816-941-1240 richpoe@robsight.com

August 02, 2016

Used Car Purchase Jeff was our salesperson and was very helpful. He made us feel welcome and never pressured us. He worked hard to get us the deal. Outstanding service. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schleicher, Frank Marcurella
July 31, 2016

Service on my Taurus Craig Touchstone is outstanding. Understands my vehicle, my needs and treats my vehicle as his own. Every time I pull into the service bay I'm treate More

by Bob Handleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 29, 2016

Excellent Service Always a great experience working with Craig. He always keeps me informed and listens to my concerns. He is why I bring all my service needs her More

by davmeh317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Touchstone
July 25, 2016

I always feel welcomed by the members of the Service Departm ent and I also feel confident that my car is "road ready." The staff is courteous and professional. More

by nrm33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
July 23, 2016

Three-time customer Found a car we liked. Purchase was low pressure and easy. Financial manager was great. We continue to return to Sight for a great experience. More

by Steff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Singer
July 21, 2016

Oil change & tire rotation Excellent. Dropped off my truck at 7 am along with several other customers. The shop guys were organized and efficient getting us all checked in very More

by Ruff Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Collins
July 21, 2016

Service check up/oil change Very prompt and professional. It did not take long. Nice clean waiting area with TV, coffee, snacks and reading material. I've never had a long wait. More

by Terence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Sullivan
July 16, 2016

Amazing Car buying experience Amazing is the best word I can come up with to describe our experience with Rob Sight Ford. Alex was a breath of fresh air and extremely helpful. W More

by pgawoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Condon
July 15, 2016

Service department The service staff was attentive and very helpful in assisting me solve my low tire pressure issue. The staff is always friendly and go out of their w More

by tstig78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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