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Robbins Nissan

Humble, TX

3.1
120 Reviews

18711 US-59

Humble, TX

77338

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Showing 120 reviews

February 29, 2020

Just purchased a 2020 Rogue. My salesperson, Terrance Garrett, takes great care of me and is very knowledgeable about all of theNissan products. The service department does a fantastic job of servicing m More

by wayne.knippers
Recommend Dealer
Yes
Employees Worked With
Terrance Garrett, Zak Banamar
Mar 03, 2020 -

Robbins Nissan responded

Hi Mr. Knippers, thank you for taking the time to leave a review for us at Robbins Nissan. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visits here with us. We sincerely appreciate your continuous business here with us and we thank you for being a loyal customer! If you have further needs or questions, please reach out! Until next time, take care!

February 17, 2020

Very good communication, polite & very helpful. Helped me with driving out the same day my new titan diesel. Very pleased in they way they attended me More

by Chavezjessica747@gmail.com
Recommend Dealer
Yes
Employees Worked With
Leo arias, Allie Morales
Feb 19, 2020 -

Robbins Nissan responded

Hi Jessica, we are very happy to have provided you with such a positive experience! I will be sure to pass these kind words along to the team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2020

good response to my concerns In response to my service concerns, I received no less than 5 different responses to resolve my issue. Ultimately, the service department lowered the More

by pboros11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Micheal Dials, Mike Flores, Zak Banamar, Justin Brown, Mitchell Castro, Lawrence Benson, James Deguzman, Efferen Bryant, Mark Eaton
Feb 05, 2020 -

Robbins Nissan responded

Patricia, we're happy you found our staff to be so supportive during your experience here at Robbins Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2019

Poor service. Representative would not provide update on time for my appointment when asked. When I asked again I was just told “soon”. An oil change should never take 2 hours on an appointment. A walk More

by Jim P
Recommend Dealer
No
Employees Worked With
Jessica
Nov 26, 2019 -

Robbins Nissan responded

Jim, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We w ill use your comments to refine our efforts to ensure this issue does not happen again. Please reach out to Carissa at (281) 446-3181 when you can so we can address this situation directly. Thank you and have a great day.

October 05, 2019

Steer clear of this unethical delaership. In my opinion, the service shop at Robbins Nissan is horrible. After dealing with them on a few occasions, I have found them to be totally incompetent More

by antwoine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Doerr
Oct 09, 2019 -

Robbins Nissan responded

Antwoine, we regret to hear that you feel that way. However, we would like the opportunity to discuss this with you and get some more details about your recent visit. If you are willing, please reach out directly to our manager Carissa at 281.446.3181. Thank you for your time and we hope to hear from you.

August 30, 2019

First car This is my first “big girl” purchase everyone was super nice and super helpful. Definitely would recommend them to anyone who is making their “first b More

by Bcarver86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert brown
Sep 09, 2019 -

Robbins Nissan responded

Thank you for your kind review; we are happy to pass along your comments to Herbert and the rest of the Robbins Nissan team. We are glad we were able to provide you with such a great experience during your first new car purchase. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and enjoy your new car!

July 31, 2019

It was a great experience, very helpful and very genuine. The reason I give my experience a great review was since the Sales Consultant and the salesman were very welcoming and helpful towards me , they commu More

by Ashleyyopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Brown, Chris Hatton
Aug 16, 2019 -

Robbins Nissan responded

Ashley, we're so glad that we were able to go above and beyond your expectations! Thank you for taking the time to share your visit. We truly appreciate the opportunity to have earned your business and look forward to assisting you with all of your future vehicle needs. Until next time, take care!

July 12, 2019

Disappointing Experience & Regret Purchase We purchased a Nissan Armada Platinum on June 29, 2019. We went through the typical price negotiation and then waited several hours to finalize the de More

by Rclinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase
Jul 24, 2019 -

Robbins Nissan responded

We work hard to provide a fantastic experience to everyone and it's discouraging to see that you had a negative experience. When you have an opportunity, please reach out to Carissa at (281) 446-3181 so we can try to restore your confidence in our business and have a better understanding about your experience. Thank you for your time and we look forward to hearing from you soon.

July 07, 2019

Chris was a straight shooter and easy going! I totally love my new Armada! The buying experience was very easy, and delivery was very thorough. I would buy again from Robbins and Chris Hatton. More

by Mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase, Chris Hatton
Jul 23, 2019 -

Robbins Nissan responded

Mr. Brown, we are so happy to read such a great review about Robbins Nissan and our team. I will ensure Chris is acknowledged for his exceptional customer service and dedication. Thanks again and enjoy your new Armada. Best Wishes, Robbins Nissan

July 06, 2019

Spectacular The two salesmen that I had were very knowledgeable, friendly and personable. Great job on the customer service. They took really good care of me. More

by Jessegrl36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendrick Tennell and Taylor Heilers
Jul 23, 2019 -

Robbins Nissan responded

Jessica, thank you for your kind words and this wonderful review! We are happy to hear that Taylor and Kendrick provided you with a pleasant and memorable experience. We truly appreciate the opportunity to have earned your business and we look forward to assisting you in all of your future vehicle needs. Congratulations and enjoy your new 2019 Murano!