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Roberson Motors - Service Center

Salem, OR

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26 Reviews

26 Reviews of Roberson Motors - Service Center

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December 07, 2020

People were Friendly and prompt at acknowledging me. I was kept informed of the time frame and progress of service completion. The waiting are was clean and uncluttered More

by lennijenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Bowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

Robinson himself was a little rude and stuck up on the phone. Aside from that Couldn’t diagnose issue with my Jeep, waste of money. More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robinson
December 07, 2020

This dealership ripped me off on two separate diagnostic charges I initially brought my truck 2016 ram EcoDiesel for transmission issue they checked diagnostic said the transmission was bad and then charge More

by billcherepanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure which girl it was at service
December 07, 2020

The service department at Roberson always tires to accommodate everyone! They are so kind and friendly. I work as part of the service department and I am proud to say so. The Roberson family takes car More

by krystal4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal O'Brien
December 07, 2020

Service was quick, efficient and very friendly. I appreciate the clean restroom. The delivery of the vehicle after checking my service was delivered very quickly. More

by byard.d.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Whittington
December 07, 2020

Quick service, top notch attention to detail. we alway can feel treated well and confident that our service was preformed well. we will be back for sure! More

by rich55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

I really enjoyed working with the Service Dept staff. Sam and the others were great. Sam communicated very well both in person and over the phone. More

by mbarrett999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
December 07, 2020

I went in for a transmission problem for the 3rd or 4th time. I was very pleased with Evan and his crew who finally got thru to Chrysler to get me a new one. The loaner they gave me was greatly appreciat More

by chucknmidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Lehman, Krystal O'brien.
November 01, 2020

I want to say a big thank you to the service department, I have always received friendly helpful service! I will continue to have my car serviced here! More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat and Crystal
October 27, 2020

Mark is a 'blast to work with. He is knowledge and helpful. We are upper seniors and not the brightest bulb when it come to all the new gadgets on our suv, but learning and really love and having fun More

by Afret673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Whittington