Robert Brogden Buick GMC

This was a friendly, knowledgeable, and quick transaction. Everything was ready when I arrived to pickup my new truck. Good dealership transaction. Everything was ready when I arrived to pickup my new truck. Good dealership More

Staff was friendly and courteous. Service was done on time and at a reasonable price. Service was done on time and at a reasonable price. More

Today I got call that my car is in. I will pick it up tomorrow. Thanks to all I will pick it up tomorrow. Thanks to all More

My first 2 customer service experiences were great! This one was poor. For now getting my oil changed and tires rotated were fine. The receiving/waiting crew there now needs serious customer SERVICE This one was poor. For now getting my oil changed and tires rotated were fine. The receiving/waiting crew there now needs serious customer SERVICE training! More

The service manager made a bad situation into a breeze. They got me in on short notice and took care of two issues that the other gmc dealership could not even come close to handling. I’d recommend this ou They got me in on short notice and took care of two issues that the other gmc dealership could not even come close to handling. I’d recommend this outfit to anyone! More

The dealership is very clean and presents itself well to customers. The staff is very friendly also. The concern I had with this particular visit is that it took over 30 minutes for the service paperwor customers. The staff is very friendly also. The concern I had with this particular visit is that it took over 30 minutes for the service paperwork to make it from the shop to the service agent. I was told, voicemail message, that the recall on my Terrain would only take about 15 minutes. The service shuttle I had scheduled when I made the appointment was canceled by Jennifer per a voicemail she had left me. I sat in the service waiting room for an hour.. I saw my Terrain parked outside of the shop and unattended. I assumed they had not gotten to it yet. I had another appointment I was going to be late for and inquired how much longer it would be on my Terrain. I was told it might be another 15 or 20 minutes. I called my wife to come pick me up so we could go to our appointment. As I was getting into the car with her I received a text that my Terrain was ready. It hadn’t moved from where I saw it parked for over 30 minutes. We went to our appointment and returned afterward to pick up my Terrain, which by the way, was still parked where I had observed it previously. This was a very frustrating experience since, obviously, my Terrain had been ready the entire time I had seen it parked outside the shop. There could have and should have been much better communication between the shop and the service agent. More

I was barely settled in the waiting room when the came in and told me that it was done. Outstanding!! and told me that it was done. Outstanding!! More

The car was quickly taken to the service bay. The work was done on time and the car was brought to me and the service tech promptly took care of business. The work was done on time and the car was brought to me and the service tech promptly took care of business. More

Very professional and made it very easy to purchase my truck I will purchase my next vehicle truck I will purchase my next vehicle More

I had a tire with a nail in it. I called the service department expecting not to be able to get in for a couple days but instead they said I could come right in. I received excellen I called the service department expecting not to be able to get in for a couple days but instead they said I could come right in. I received excellent service! More