Robert Brogden Buick GMC

I had a superior buying experience and am enjoying my new car. My sales professional, Jimmy Carpenter, was patient and listened to my criteria. Their receptionist, Diane Buehler, has a lifetime of car dealer car. My sales professional, Jimmy Carpenter, was patient and listened to my criteria. Their receptionist, Diane Buehler, has a lifetime of car dealer experience and she was important in keeping the process moving. Terrie Horton, financial service manager, with many years of automotive experience, explained warranties effectively. More

When I first checked in the person was by my vehicle and told me to wait inside to get checked in. It took a long time before he came inside to check me in. He didn’t give me anything to sign for the ser told me to wait inside to get checked in. It took a long time before he came inside to check me in. He didn’t give me anything to sign for the service they were going to perform. It was supposed to take about 2.5 hours. When I called after 5 hours he said yes they just finished it and I could come pick it up. Then I got a text message saying it was ready. What a coincidence. When I went to pick it up it took a while for him to figure out how to check me out. All the while that he was outside running around there were other people just sitting around not doing anything that could have helped him. Don’t know if I will come back or just go to McCarthy to get my service work. More

Best experience ever buying a truck next time I'll buy the next truck from here the next truck from here More

Sales/Product Specialist - Ernie Vila was pleasure to work with, The Finance Dept. was disappointing, friendly, but just bad practice of the advertised GMC buyer % rates not being offered to Great Cr work with, The Finance Dept. was disappointing, friendly, but just bad practice of the advertised GMC buyer % rates not being offered to Great Credit Score holders as advertised on the GM website, of 0.9% or 1.9% or even 4.9%. We weren't asked how we wanted to finance.( no worries, Credit Union to the Rescue !) That was the only bad thing, the lack of cooperation to get a favorable interest rate. More

I was told that I have to come back another time because they have "never seen" the service airbag light before and they needed some more time for research. In this computerized day and age, it seems like they have "never seen" the service airbag light before and they needed some more time for research. In this computerized day and age, it seems like an answer should be readily available. I don't really care for the fact that I have to take more time out of my schedule to come back. More

I have written the service manager and done several reviews and never have been contacted after I was advised I would. Will not be purchasing another vehicle from brogden reviews and never have been contacted after I was advised I would. Will not be purchasing another vehicle from brogden More

In for airbag recall, dash came back broken. Took months for them to repair correctly. Took months for them to repair correctly. More

I scheduled an appointment online for the morning and dropped it off. They said they were going to have a computer downtime but getting my vehicle serviced would not be an issue. I called later that afte dropped it off. They said they were going to have a computer downtime but getting my vehicle serviced would not be an issue. I called later that afternoon as I had not heard from anyone. The technician left work and did not give anyone an update on my vehicle. They told me they wouldn't be able to get to it today and I should drop it off again tomorrow morning because of course that is easy for people to do. Good times. This place is not good. Avoid. More

Phil Skid and all the team members there make the buying process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! More

Phil Skid and all the team members there make the buying process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! process simple, comfortable and streamlined. Have bought my last 5 cars from them, and don't plan on looking anywhere else in the future! More