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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,447 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,447 reviews

May 05, 2023

This is hard. My most recent experience was fine, they system was down so that caused a bit of a headache, but the team figured it out and made it work. That said, More

by Nichole A
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
n/a service dep
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May 08, 2023 -

Robert Brogden Buick GMC responded

Nichole, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Robert Brogden Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

May 05, 2023

Best treatment of any car dealership I’ve ever been to. . Definitely going to go back when ready to trade. More

by philku64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

May 04, 2023

It took almost 2 hours to get an oil change and tire rotation on our 2011 Cadillac SRX and you didn't do the warranty work scheduled, again. I'll probably go to another dealer next time! More

by JHOFMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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May 05, 2023 -

Robert Brogden Buick GMC responded

We appreciate you sharing the feedback regarding your recent oil change and tire rotation. We try our hardest to get our customers in and out as quickly as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, The Robert Brogden Buick GMC Team

May 02, 2023

everything was fine nothing more to say. dont need fifteen words words words words words More

by tnchale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zella Rudolph
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May 02, 2023 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

May 02, 2023

Everyone did a great job getting us in the car we wanted at a price we could afford. Sales rep Jimmy Adams did a great job helping us. More

by edcarey2065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams, Peter Sargent
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May 03, 2023 -

Robert Brogden Buick GMC responded

Robert Brogden Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Robert Brogden Buick GMC Team

May 02, 2023

It was a very clean and the staff was very helpful. Not real pushy like a lot of salesman More

by SKIPANTLEY
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
Report | Print
May 03, 2023 -

Robert Brogden Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

May 02, 2023

Thanks to our salesman Jimmy A this was a very pleasant buying experience. He took his time to explain everything to us and no pressure. We absolutely love our new vehicle! More

by bbunker1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
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May 03, 2023 -

Robert Brogden Buick GMC responded

Thank you for this amazing review and shoutout for Jimmy! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

May 02, 2023

UNBELIEVABLE EXPERIENCE. EVERYONE SHOULD BUY FROM BROGDEN! THEY ARE THE BEST DEALERSHIP IS KANSAS CITY AREA More

by russelldent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PHILLIP MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 30, 2023

Because the vender is a great person and he attended me well good customer service and the questions I had he answered them all so he’s a greater vender More

by GONZALEZMANUEL2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Robert Brogden Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Robert Brogden Buick GMC Team

April 30, 2023

Great place! Jimmy Carpenter was awesome and fun to work with. Highly recommend this dealership. More

by tdewendt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
Report | Print
May 01, 2023 -

Robert Brogden Buick GMC responded

Thank you for this amazing review and shoutout for Jimmy! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

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