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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,508 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,508 reviews

June 01, 2023

They did not give up on me changing my mind about what vehicle I wanted to buy. More

by jhaake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Rea and Nate
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Jun 01, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

May 31, 2023

Great Team! We really enjoyed our purchase experience and felt we received personalized care and attention to our needs More

by fstrue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
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May 31, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2023

Poor diagnosis and terrible communication during warranty service on 2021 Sierra Dinalli. Won't take it there again. More

by vernonbranson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh in Serivce. Don't know his last name.
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May 31, 2023 -

Robert Brogden Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

May 28, 2023

Jimmy C was great to work with. The whole staff was very friendly & helpful. I’ll buy another car there More

by JERODWEBBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy C
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May 30, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Jimmy truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Robert Brogden Buick GMC Team

May 27, 2023

Jim carpenter was a great salesman not pushy and very good to talk to and deal with thanks Bill More

by dealer1805
Recommend Dealer
Yes
Employees Worked With
Jim Carpenter 5 Star salesman
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May 30, 2023 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

May 26, 2023

Best car buying experience i've had. No pressure, extremely helpful. No going back and forth with the sales manager. Helpful. Closing was fairly quick, they respected our time. Thanks More

by RANDYCLAYTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Robert Brogden Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

May 26, 2023

The prices are escalating out-of-sight! Customer service (Roark) unfriendly. Not a good fit for someone who interacts with customers. More

by mpavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roark
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May 30, 2023 -

Robert Brogden Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Robert Brogden Buick GMC Team

May 25, 2023

jimmy adams was great to work with! he made buying my first car very easy and simple! tanner in finance was great as well, he made me feel good about my purchase and kept things simple More

by escobtay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
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May 26, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Jimmy truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Robert Brogden Buick GMC Team

May 24, 2023

Everyone at Robert Brogden Buick GMC was very helpful and made sure I was well taken care of! More

by acbrogden9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
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May 25, 2023 -

Robert Brogden Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

May 24, 2023

Good dealer, not that pushy and even found a discount due to where I worked. More

by The dude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
Report | Print
May 25, 2023 -

Robert Brogden Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

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