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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,447 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,447 reviews

April 18, 2023

Jimmy Carpenters was fabulous. I would highly recommend him to others. I love my new GMC! More

by stacey20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
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Apr 19, 2023 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

April 18, 2023

The service was completed very well and on time. The service representative was very helpful. More

by debbierau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 19, 2023 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 17, 2023

From test drive through paperwork I was only there for a few hours. Everyone was courteous, and accommodating. More

by Mark M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
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Apr 17, 2023 -

Robert Brogden Buick GMC responded

Mark, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

April 16, 2023

Sebastien was very friendly and easy to work with. He listened to what I was looking for and never attempted to pressure me into something I didn’t need or want. This was one of the best car buying ex More

by SARAHBBRADFORD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Granger
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Apr 17, 2023 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

April 16, 2023

Great customer service and quick sale to get us back on the road! We recommend working with Jimmy Carpenter! More

by deann23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Carpenter
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Apr 17, 2023 -

Robert Brogden Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jimmy was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

April 16, 2023

Jimmy was great to work with. He was answered questions quickly and made the overall process simple. More

by ljdpdm
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
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Apr 17, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Jimmy truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Robert Brogden Buick GMC Team

April 16, 2023

They answered all the questions i had to trade my vehicel and purchase a new one. More

by rogerdalebeesley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Carpender
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Apr 17, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

April 15, 2023

To many negatives to list but, after several “in person requests to cancel my warranties” on the two trucks that I regretfully bought from them. They have yet, after 6 months to cancel them. They promise t More

by wkrt35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Blackman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent, Zella Rudolph
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Apr 17, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your recent experience at Robert Brogden Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Robert Brogden Buick GMC Team

April 14, 2023

Professional,courteous timely efficient pleasant got done earlier than thought I would refer friends and family. More

by WOBLEKNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaica, Peter Sargent
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Apr 14, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

April 13, 2023

Was charged for oil change & tire rotation; after I got home realized they had NOT rotated tires. Took it back the next day to have the job done! No type of compensation (discount on this bill or complimen More

by JLJ47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Apr 14, 2023 -

Robert Brogden Buick GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

Apr 19, 2023 -

JLJ47 responded

I would be happy to speak with someone regarding my issue. You may contact me at 913-593-5355.

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