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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,508 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,508 reviews

May 21, 2023

Excellent service! Right on time, kept me updated, cost estimated very close. Will be back when needed! More

by ronafry
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
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May 23, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

May 21, 2023

jimmy adams is not like others sales people. ..all sales people need to take notes from jimmy on how to be a real human. hes pleasant and smart has a great sense of humor...i dreaded buying a new More

by macmikefish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
jimmy adams
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May 23, 2023 -

Robert Brogden Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Jimmy really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Robert Brogden Buick GMC Team

May 20, 2023

Great service. Very friendly and professional staff. Staff was knowledgeable in the appropriate service for my truck More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger
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May 23, 2023 -

Robert Brogden Buick GMC responded

Tim, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

May 19, 2023

Skid and Jimmy C were great to deal with and made the purchase experience awesome! More

by NDHAUPT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
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May 22, 2023 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

May 19, 2023

Didn’t disclose a large scratch on the vehicle. Disappointed. Feel taken advantage of. Poor job More

by pat.heiser5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

May 22, 2023 -

pat.heiser5 responded

You guys know how to find me. The way your GM responded to me is that he wasn’t interested in talking further. Great customer service.

May 19, 2023

Very professional and very efficient and show a caring attitude for customers. Won't take my Buick anywhere else. More

by KINGMARTHA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori , Brian Everhart
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May 22, 2023 -

Robert Brogden Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

May 18, 2023

Easy to work with, I didn’t feel pressured to do anything which is nice. They let me figure out what I wanted to do. More

by kufan782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Robert Brogden Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

May 18, 2023

Phil is very experienced with car sales. He made our purchase a very pleasant experience. More

by JIMWINTER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PHILLIP MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

May 16, 2023

Your services are getting way too expensive. Will be finding another option for future service needs for our vehicles. More

by jtccrock4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Everhart
Report | Print
May 17, 2023 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

May 16, 2023

The service writer was very polite and helpful. Since the service was scheduled I was in and out quickly. More

by mdempsey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
May 17, 2023 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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