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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.7
5,422 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,422 reviews

December 31, 2022

2nd car purchased at Brogden. Very satisfied with the overall experience! Will probably buy from Brogden again More

by GREG@SBIZKC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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Jan 03, 2023 -

Robert Brogden Buick GMC responded

Greg, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

December 31, 2022

Wonderful people that provide great service. They treat you like family. Will buy our next GMC from these guys. More

by shastings98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PHILLIP MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
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Jan 03, 2023 -

Robert Brogden Buick GMC responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Robert Brogden Buick GMC Team

December 30, 2022

I usually have no issue or complaints when I bring my car in for an oil change and tire rotation. But this last time they didn’t put a lug nut back on one of my tires. I haven’t noticed it because I don’t ro More

by AJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
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Jan 03, 2023 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

December 29, 2022

Sales was very good at getting things done and business manager made transactions smooth. I did everything on phone and online. They are trustworthy. More

by raschoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian , Jeff Alstatt
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Dec 30, 2022 -

Robert Brogden Buick GMC responded

Raschoon, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

Dec 30, 2022 -

raschoon responded

Dealer was great to deal with. They went out of there way to get everything done.

December 28, 2022

I went in with a clear budget in mind and even told the salesman that I had to stay within my budget otherwise wouldn’t like to buy the car. I was told all way through that I was close to my budget then we More

by Doodlemom1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan O'Connor
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Robert Brogden Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Robert Brogden Buick GMC Team

December 28, 2022

Jamaica in the service department is great to work with. Appreciate her help and time More

by hafnerjill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 30, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Robert Brogden Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Robert Brogden Buick GMC Team

December 28, 2022

Jeff was very understanding on my situation and helped me get the suv I wanted at a price I wanted. He explained the peocess of having to talk to his manager to help me get the price I needed. He is very pol More

by tecaef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
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Dec 30, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 25, 2022

Don’t honor guarantees. Battery failed before 3 yrs. It was a 42 month battery. More

by foodforu@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve, nice guy but told me battery was not good, but company would not replace the battery.
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Dec 27, 2022 -

Robert Brogden Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Robert Brogden Buick GMC Team

December 25, 2022

So far, I have had the best service and customer care one could expect as a new customer. More

by ted.russell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent
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Dec 27, 2022 -

Robert Brogden Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Robert Brogden Buick GMC Team

December 24, 2022

Great experience from start to finish with the sales person and the Lady that did the paper work' Thankyou again Mark Ahlemeyer More

by MARY210
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zella Rudolph
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Dec 27, 2022 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Robert Brogden Buick GMC Team

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