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Robert Brogden Buick GMC

Olathe, KS

4.7
5,432 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,432 reviews

October 19, 2022

Fast efficient and fair. First choice for service on my truck. Will use again for any future service More

by wscopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 21, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

October 19, 2022

They got my truck in and fixed a known brake pad issue the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to le More

by thouk72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

October 19, 2022

Miss all the girls that worked here. So friendly and seemed like they cared. This new staff is sub par. More

by Bjoyamis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We work hard to process everything as efficiently as possible, however, we have had some recent changes to our service team that have affected those efforts. We hope to earn your business back whenever you need automotive assistance in the future. Sincerely, The Robert Brogden Buick GMC Team

October 19, 2022

I was pleased with Tino and the whole team. Getting our truck delivered was a nice bonus. More

by docmoore81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Stowers
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

October 18, 2022

The Service was great Jeff made us feel at home. I was very happy with my new GMC and how Jeff showed me all the cool options of my encore. Appreciated every ones kindness and professionalism. More

by SPARKY4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt
Oct 19, 2022 -

Robert Brogden Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

Oct 21, 2022 -

SPARKY4 responded

I love getting to know my Buick. It would not be possible without Jeff, Jake, and Terrie. Thanks to you.

October 18, 2022

The team took great care of me! They were responsive and listened! One of the best car buying experiences I have had. More

by tacticalprotection12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt, Peter Sargent
Oct 20, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

October 18, 2022

Very very bad service. No follow thru. Lack of return phone calls. Misrepresentation of services. More

by CINDIHARRIS1
Recommend Dealer
No
Employees Worked With
Jeff Alstatt
Oct 20, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We work hard to process everything as efficiently as possible, however, we have had some recent changes to our service team that have affected those efforts. We hope to earn your business back whenever you need automotive assistance in the future. Sincerely, The Robert Brogden Buick GMC Team

October 17, 2022

I went in for an oil change and it was completed very quickly. Everyone was very friendly and helpful. I enjoy having my Buick serviced by the dealer. More

by STUWAYNE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamaica
Oct 19, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

October 17, 2022

I have $85k+ truck under warranty and service dept refuses to look at it today. "too busy" the error code is up on the screen and the 1 guy at the service counter refused to have anyone take a lo More

by NICKIHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
only 1 guy at service counter. did not get his name.
Oct 17, 2022 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We apologize for your experience. Customer service is our #1 priority, and it seems we missed the mark this time. Unfortunately, we cannot guarantee service for walk-ins at the moment, as we are running at max capacity. We hope you will consider bringing in your vehicle another time with an appointment. Sincerely, The Robert Brogden Buick GMC Team

October 17, 2022

Zella made it quick and easy. Great communication and commitment to her customers. Highly recommend More

by rvang006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zella Rudolph
Oct 19, 2022 -

Robert Brogden Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Zella's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Robert Brogden Buick GMC Team

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