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Robert Brogden Buick GMC

Olathe, KS

4.7
5,445 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,445 reviews

October 20, 2022

Tim and Paul helped us out and got us in a nice Yukon on short notice. Thanks for your help & customer service, making our experience something to brag about to everyone. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Andrew, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Tim's and Paul's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Robert Brogden Buick GMC Team

October 20, 2022

The service I received for my 2014 was great. The recall was fixed quickly and and additional purchase I made to self-install was completed before I left the service department. More

by gregory-mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamaicia
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

October 20, 2022

Good experience overall, good follow up, appreciate all the electronic communication. 12 13 14 15 More

by SLO.BOUND
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Alstatt
Oct 21, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

October 19, 2022

Fast efficient and fair. First choice for service on my truck. Will use again for any future service More

by wscopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 21, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

October 19, 2022

They got my truck in and fixed a known brake pad issue the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to le More

by thouk72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

October 19, 2022

Miss all the girls that worked here. So friendly and seemed like they cared. This new staff is sub par. More

by Bjoyamis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We work hard to process everything as efficiently as possible, however, we have had some recent changes to our service team that have affected those efforts. We hope to earn your business back whenever you need automotive assistance in the future. Sincerely, The Robert Brogden Buick GMC Team

October 19, 2022

I was pleased with Tino and the whole team. Getting our truck delivered was a nice bonus. More

by docmoore81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Stowers
Oct 21, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

October 18, 2022

The Service was great Jeff made us feel at home. I was very happy with my new GMC and how Jeff showed me all the cool options of my encore. Appreciated every ones kindness and professionalism. More

by SPARKY4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt
Oct 19, 2022 -

Robert Brogden Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

Oct 21, 2022 -

SPARKY4 responded

I love getting to know my Buick. It would not be possible without Jeff, Jake, and Terrie. Thanks to you.

October 18, 2022

The team took great care of me! They were responsive and listened! One of the best car buying experiences I have had. More

by tacticalprotection12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt, Peter Sargent
Oct 20, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

October 18, 2022

Very very bad service. No follow thru. Lack of return phone calls. Misrepresentation of services. More

by CINDIHARRIS1
Recommend Dealer
No
Employees Worked With
Jeff Alstatt
Oct 20, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We work hard to process everything as efficiently as possible, however, we have had some recent changes to our service team that have affected those efforts. We hope to earn your business back whenever you need automotive assistance in the future. Sincerely, The Robert Brogden Buick GMC Team

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