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Robert Brogden Buick GMC

Olathe, KS

4.7
5,423 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,423 reviews

February 16, 2022

Great customer service, Kristie is so good and remembers my name. Just a great place to take my GMC for service. Very happy with them. More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Feb 16, 2022 -

Robert Brogden Buick GMC responded

Hello, Joe! Thank you for this amazing review. We truly appreciate your business! Sincerely, The Robert Brogden Buick GMC Team

February 16, 2022

Service department is wonderful! I will be bringing my Yukon back for sure. Definitely recommend them to others! More

by KBrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Waller, Kristie Brown, Allison Leach, Aurora Reed
Feb 18, 2022 -

Robert Brogden Buick GMC responded

At Robert Brogden Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Robert Brogden Buick GMC Team

February 16, 2022

Ordered parts online that were on back order. They contacted me as soon as the person were in and had me scheduled quickly for the service. Workers were awesome to my 4 year old daughter as we wa More

by JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Feb 18, 2022 -

Robert Brogden Buick GMC responded

Hello Josh and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Robert Brogden Buick GMC Team

February 16, 2022

I took my car in for a oil change, and lo and behold, I had my car back in less than a half hour and was on the road again. More

by ARNETTPE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Feb 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Robert Brogden Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Robert Brogden Buick GMC Team

February 15, 2022

Great people to work with, they really took the time to explain all of the extras that came with my Envision. I am very pleased. More

by danny59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Skid
Feb 16, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

February 15, 2022

Levi was super helpful in assisting us with our purchase of a used vehicle, will shop there again More

by TOBY7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dinsmore, Jeff Alstatt
Feb 16, 2022 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

February 15, 2022

Perfect service given to someone who drove from out of town for a specific truck. Found the truck I wanted and delivered it as well! More

by AZG200701
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino Stowers
Feb 16, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

February 14, 2022

Great, fast and reliable service! Got my 40k maintenance, clean waiting area and did not have to wait long for the completion. Very satisfied! More

by pasi.hellman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Feb 14, 2022 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

February 14, 2022

I thought that when you had an oil change that all the fluids were topped off during the inspection? I guess not, because our windshield fluid reservoir was completely empty and it still was when I left. More

by RJSELTYRACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
Mar 04, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

February 13, 2022

Brogden employs a Sales Manager whom has the people skills to deal with the concerns of the buyer, keeping it real and meeting our needs. More

by MARKALLEN23961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt
Feb 14, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Robert Brogden Buick GMC Team

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