Robert Brogden Buick GMC

Great Experience Exceptional salesmen and employees. Would recommend buying a new car from here. Could not have had a better experience. Made buying a car enjoyable. T Exceptional salesmen and employees. Would recommend buying a new car from here. Could not have had a better experience. Made buying a car enjoyable. Thanks More

Seamless sales transaction I am extremely particular when it comes to my possessions, thus, I have been looking 14 months for a certain used vehicle. When one surfaced at Rober I am extremely particular when it comes to my possessions, thus, I have been looking 14 months for a certain used vehicle. When one surfaced at Robert Brogden I inquired online. Jeff Alstatt reached out and sent me exterior and interior pictures of the car. After it was detailed he repeated the process and sent more for a more accurate inspection. Jeff took a deposit from me until I could complete the 4 hour drive to see it in person. The Honda Pilot was as clean as Jeff promised, and although I wish the dealership could have negotiated on the price a little bit more, I bought it and I'm happy I did. The showroom staff even took a picture of my wife and I with our name on the delivery appointment board. The finance person Terri Horton was thorough in explaining all the documents and was not pushy with aftermarket products or warranties. Jeff even sent us down the road with a full tank of gas! Overall our experience was excellent and I would not hesitate to recommend this dealership or buy here again myself. More

2019 GMC Acadia Purchase We had the pleasure of working with Pres. He was friendly and worked with us on the pricing. I would recommend this dealership to anyone considering We had the pleasure of working with Pres. He was friendly and worked with us on the pricing. I would recommend this dealership to anyone considering a new vehicle purchase. More

Never received my report for multiple point system Usually I always receive my multi point system on my 2011 LaCrosse, but I didn’t yesterday. Also, when I returned to pick my car up, they could not fi Usually I always receive my multi point system on my 2011 LaCrosse, but I didn’t yesterday. Also, when I returned to pick my car up, they could not find my keys. Weird More

New Truck We were greeted as soon as we got out of the car, they brought the vehicle we were looking at right up, the whole process was easy and efficient. We were greeted as soon as we got out of the car, they brought the vehicle we were looking at right up, the whole process was easy and efficient. More

Good service experience Service was completed in a timey manner and the service person was very pleasant. Waiting area could be a little nicer and with a little more space f Service was completed in a timey manner and the service person was very pleasant. Waiting area could be a little nicer and with a little more space for customer comfort. More

Great Customer Service Ron was a excellent dealer. He knew details about the vehicle and was helpful and prompt with follow up. The whole process was seamless and now I have Ron was a excellent dealer. He knew details about the vehicle and was helpful and prompt with follow up. The whole process was seamless and now I have an amazing RAV4 to last me years. Thank you Ron!!! More

Final paperwork Ready to rollout with new car, but found another set of paperwork on the return lease. Phil found money due to us not previously disclosed. Back to Te Ready to rollout with new car, but found another set of paperwork on the return lease. Phil found money due to us not previously disclosed. Back to Terri to sign everything again, but worth it for $500 savings! Thanks More

Shady sales tactics I have given a poor rating because they (the manager) did not honor the trade-in value I agreed upon with the salesman, when we got into the finance o I have given a poor rating because they (the manager) did not honor the trade-in value I agreed upon with the salesman, when we got into the finance office the finance guy said the manager dropped my trade by $500 and asked if that was ok? Uh no not ok we got up and left, my salesman called back about 15 mins later and said it’s his fault he didn’t communicate it to his boss first. I met in the middle at $250 unfortunately because my emotions for this truck got the best of me. The finance guy said he was sorry that happens all of the time which just goes to show you they played a big game I guess as usual. More

Overall experience was very good. Mike was very helpful. He was knowledgeable of the vehicles and spent the time to help us understand the electronics on the new vehicles and how to op Mike was very helpful. He was knowledgeable of the vehicles and spent the time to help us understand the electronics on the new vehicles and how to operate it. More