Robert Brogden Buick GMC
Olathe, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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**SERVICE DEPARTMENT IS AWFUL** **SERVICE DEPT PROVIDES AWFUL SERVICE** I DO NOT recommend using this dealer for service. I took my 2014 Buick Verano that was making a rattling nois **SERVICE DEPT PROVIDES AWFUL SERVICE** I DO NOT recommend using this dealer for service. I took my 2014 Buick Verano that was making a rattling noise in for repair. First they had my car for 4 days then an additional 2 WEEKS to finally figure out what the noise was. When I went to pick up my car I asked if they would give me discount or coupon for future services for the inconvenience of them not being able to fix my car for 2 weeks. The associate's response was, "it's not our fault, you wanted your car fix". This is NO way to treat a customer. Well a few days later, I received an email asking about my visit, so I sent a detail response of my awful experience. I never heard back from them (which the email assured me the General Manager himself would reach out). Moving forward, months later, I scheduled an appointment with them for a simple oil change which I figured they couldn't get wrong. A day later, I received a call from the manager stating because of my "bad" experience and my email that I had sent, he rather I went somewhere else for service. What kind of dealership sends away THEIR customers that own THEIR cars that are still under warranty!!!!!! My car only has 14,000 miles on it and is fully warrantied until 50,000. BAD CUSTOMER SERVICE!!!!!!!!!!!!! More
Friendly with no games. Reasonable prices with no pressure to buy. Came in for specific vehicle and sales process was very good. Sales person was knowledgeable and helpful. Reasonable prices with no pressure to buy. Came in for specific vehicle and sales process was very good. Sales person was knowledgeable and helpful. Would go back again when looking for a used car More
Dishonest Dealership! The most dishonest car buying and servicing dealership I have ever dealt with. At time of car purchase we were sold an extended warranty that (we fo The most dishonest car buying and servicing dealership I have ever dealt with. At time of car purchase we were sold an extended warranty that (we found out later) covered absolutely nothing! We took the car in for servicing 3 times in 2 years and NOTHING was covered by the $2,500 warranty. Would never do business with them again! More
Great Experience Highly recommended. Great test drive!Quintin has exceeded all my expectations and does a great job sharing his knowledge.We were able to purchase a gr Highly recommended. Great test drive!Quintin has exceeded all my expectations and does a great job sharing his knowledge.We were able to purchase a great car at a fair price! More
Excellent experience My dealership experience was great when I was at Robert Brogden. My Salesman Quintin was awesome to work with, his test drive course was the best test My dealership experience was great when I was at Robert Brogden. My Salesman Quintin was awesome to work with, his test drive course was the best test drive I have ever taken. He continues to provide me great service and if I need anything he does everything he can to get it done. More
Great overall experience Great customer service, my sales person Quintin went above and beyond my expectations. Would definitely recommend going through them again for friends Great customer service, my sales person Quintin went above and beyond my expectations. Would definitely recommend going through them again for friends and family. Made sure I got the best deal possible More
Great Service , Everything I needed done was taken care of in a timely manner. Thank You for all of the help. Derrick Was very helpful with getting me into what I , Everything I needed done was taken care of in a timely manner. Thank You for all of the help. Derrick Was very helpful with getting me into what I need. The new truck is great. More
Great Dealership.... Great Salesman Derek Sanders was very professional and knowable about all the questions we had for him about the vehicle we purchased.... We appreciated the time Derek Sanders was very professional and knowable about all the questions we had for him about the vehicle we purchased.... We appreciated the time Derek spent with us explaining all the features of the Truck More
New car I was looking for a good deal from a company that would blast and behind me and the car in the future. That's exactly what I got. I was looking for a good deal from a company that would blast and behind me and the car in the future. That's exactly what I got. More