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Robert Brogden Buick GMC

Olathe, KS

4.7
5,459 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,459 reviews

November 06, 2018

Slow and ignored Dealership was slow. Had no regard for my time. Did not communicate well. The overall attitude is par at best. Jake worked hard. But he can only do so More

by STEVEND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Carey
Nov 06, 2018 -

Robert Brogden Buick GMC responded

Steven, I'm so sorry that you had such a difficult time with our service department. This information was passed along to the manager of our service department. Once again, I'm sorry your day did not turn out as planned. Thank you for the feedback. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

November 06, 2018

Ron Johnson is amazing Ron went above and beyond for us. The VIP appointment was really nice. The car was pulled up clean and ready for a test drive. Our trade value was qui More

by GABESAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Johnson
Nov 07, 2018 -

Robert Brogden Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 05, 2018

Car shopping John Greenquist has always been very professional and helpful. He listens to what we are looking for and he strives to make it happen. John made su More

by KANSAS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greenquist
Nov 05, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 05, 2018

NEW 2018 GMC Sierra Our main salesman was Pres Taylor and he did a great job. He was training a new salesman which made the process a little longer, but overall we were v More

by BK 9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 06, 2018 -

Robert Brogden Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 05, 2018

Great people to work with My salesperson was Ben Turner, he was great to work with. I was not high pressured in any way. The price was fair, the sales manager was outstanding, More

by Jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Ben Turner
Nov 06, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 05, 2018

Took Care of Everything! I was still on the fence about trading in my vehicle for a newer one and fell in love with the Enclave that I test drove. They worked with me on my tr More

by HEIDS1321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gibson
Nov 06, 2018 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 05, 2018

Excellent Salesman at Robert Brogden - Preskuf Taylor I was shown around the dealership and Pres was great to work with on the car we bought. Pres also helped me get the all-weather floor matts. More

by ceconomou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Nov 06, 2018 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Craig Blacklidge - General Manager - (913) 782-1500

November 04, 2018

Great service I was late for my appointment for an oil change and they got my vehicle in right away and was completed in less than 45 minutes More

by mhorton150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Nov 05, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 04, 2018

New Sierra SLT Great dealership, saved me thousands over other area GMC dealers. Ronald Johnson (salesman) was easy to work with, professional and honest, highly rec More

by Mike1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Martin, John Greenquist, Don Davis, Ron Johnson
Nov 05, 2018 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Craig Blacklidge - General Manager - (913) 782-1500

November 04, 2018

Easy fast and very friendly No pressure, nice sales and financial staff. Great experience. Julius was attentive, and very easy to work with. Took his time and we had fun. More

by Loaner bike mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Brown
Nov 05, 2018 -

Robert Brogden Buick GMC responded

Mike, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Craig Blacklidge - General Manager - (913) 782-1500

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