
Robert Brogden Buick GMC
Olathe, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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David was excellent in handling a tough customer service situation I witnessed. He remained so calm and respectful to this customer who was unreasonable. I’ve been in customer service positions most of my c situation I witnessed. He remained so calm and respectful to this customer who was unreasonable. I’ve been in customer service positions most of my career and know how hard that is to keep cool and be helpful and kind. More
The staff and facility were fine. Just frustrating to pay $100 for a diagnostic test that did not show what is draining the battery. I appreciated being told some options. Still Just frustrating to pay $100 for a diagnostic test that did not show what is draining the battery. I appreciated being told some options. Still no vac & wash after service like I get for my car at Acura. I do oil changes at GMC in Springfield to get at least a vac. But thanks for the snacks and water. More
I went in for an oil change / tire rotation for a new GMC Canyon Denali. First time! Service Advisor Scott Phegley was very professional & prompt!! I was out in less than 1 hour w/ NO CHARGE!’ Canyon Denali. First time! Service Advisor Scott Phegley was very professional & prompt!! I was out in less than 1 hour w/ NO CHARGE!’ More
Customer service was excellent. All of my needs were responded too. Will recommend dealership to others. All of my needs were responded too. Will recommend dealership to others. More
Dominik our salesman was great. He completed the whole experience. It went great from start to finish. He completed the whole experience. It went great from start to finish. More
My vehicle was in bad shape and should not have been driven so not to cause further damage. David ordered repair parts and never called me to get it in for the repairs. I called to tell him I had to go driven so not to cause further damage. David ordered repair parts and never called me to get it in for the repairs. I called to tell him I had to go to another dealership for the repairs, and he gave me a story/excuse why he dropped the ball on this. Terrible customer service! More
Very clean atmosphere. Every one was friendly. Received lots of smiles, hellos, and good mornings. Made the 7 a.m. service call nice. Every one was friendly. Received lots of smiles, hellos, and good mornings. Made the 7 a.m. service call nice. More