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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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November 07, 2024

So easy to have the vehicle serviced at Brogden, staff is very welcoming and knowledgeable. Jenah was really helpful, even the system not showing the appointment she was able to get the truck in the schedule More

by Paulo Faleiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
Nov 08, 2024 -

Robert Brogden Buick GMC responded

Thank you, Paulo! We're thrilled to hear that you had such a positive experience at Robert Brogden Buick GMC. Our team takes pride in providing excellent service, and we're glad that Jenah was able to assist you with your truck's appointment. We appreciate your kind words and look forward to welcoming you back for any future service needs! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

Overall good experience. Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! More

by joel.formanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
Nov 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Joel! We're thrilled to hear you had a good experience at Robert Brogden Buick GMC. It's great that Scott could assist you with your oil change and the recall issue, even during a busy morning. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! More

by Yong Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Troll, Brian Everhart, Brian Land, Jenah Huff, Scott Phegley, Todd Kelly
Nov 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recommending Robert Brogden Buick GMC for GM vehicle service. Our team strives to provide excellent service, and it’s great to hear that you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

November 01, 2024

Great and timely service! Thanks for your good work! I don’t have any more words!! More

by krhyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for the wonderful review! We're thrilled to hear you had a great experience with our service at Robert Brogden Buick GMC. Your kind words motivate us to keep up the good work. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 01, 2024

Very helpful with a warranty on mirror. Great communication. I will definitely be going back for maintenance! More

by Teaton2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelly
Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful with the warranty on your mirror and that our communication met your expectations. We look forward to serving you again for your maintenance needs at Robert Brogden Buick GMC. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

October 31, 2024

Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u More

by randy.tostenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada, Jenah Huff, Scott Phegley, Todd Kelly
Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about Brian and our service team at Robert Brogden Buick GMC. We're glad we could resolve the unique situation with your windshield washer reservoir swiftly and to your satisfaction. Thank you for your loyalty in choosing us for your service needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 30, 2024

Did a good job. My wait time was minimal. Thanks for making my visit successful More

by OPA5214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Everhart, Todd Kelly
Oct 31, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your positive feedback! We're thrilled to hear that your visit to Robert Brogden Buick GMC was successful and that you experienced minimal wait times. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

October 29, 2024

Brian did a great job explaining every thing and finding my extended warranty from another dealership. More

by short32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Oct 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Robert Brogden Buick GMC. Our team strives to provide excellent service, and it's great to know that Brian was able to assist you in finding your extended warranty. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 27, 2024

Thank you for Brogden’s great service! Brian thank you for taking care of me and thank to the person who changed my oil, rotated my tires, and the maintenance check! More

by PAMROUSSELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Land
Oct 29, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Robert Brogden Buick GMC. It's wonderful to know that Brian and our service team provided you with excellent care during your visit. We appreciate your support and look forward to seeing you again for your next service! Sincerely, The Robert Brogden Buick GMC Team

October 26, 2024

Extremely fast service and all around great experience. Would definitely recommend to family and friends. More

by garrettstites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
Oct 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an extremely fast service and a great experience at Robert Brogden Buick GMC. Your recommendation means a lot to us! We look forward to welcoming you back and assisting your family and friends in the future. Sincerely, The Robert Brogden Buick GMC Team

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