Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,060 Reviews
Call Service Center (913) 712-9342

2,060 Reviews of Robert Brogden Buick GMC - Service Center

Sort by
January 10, 2025

everything at the service department went great. everything I wanted done was completed. the only complaint I had was about the snow and the cold, but the dealership could not control the weather, L More

by BUICK2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that everything went great in our service department and that you were satisfied with the work done. We appreciate your good humor about the weather, it can be a challenge! We look forward to seeing you again at Robert Brogden Buick GMC for any future needs. Stay warm! Sincerely, The Robert Brogden Buick GMC Team

January 08, 2025

Todd addressed my concerns with my brakes, even though the service department was very busy they got me in & out as quickly as they could. Much appreciated More

by swtsue
Recommend Dealer
Yes
Employees Worked With
Todd Kelly
Report | Print
Jan 09, 2025 -

Robert Brogden Buick GMC responded

Thank you for your fantastic review! We’re thrilled to hear that our team promptly addressed your brake concerns and got you in and out quickly, even during a busy time. Your appreciation means a lot to us at Robert Brogden's Olathe Buick GMC. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 05, 2025

Service rep Brian was very courteous and helpful. Service was also very quick. Thank you. More

by AIMEEMAREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Jan 06, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Brian provided you with courteous and helpful service, and that your visit was quick. At Robert Brogden Buick GMC, we strive to deliver a top-notch experience for all our customers. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

These guys are AWESOME! I am glad I went to this location for my new vehicle. More

by wtijuania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien Granger, Brian Land
Report | Print
Jan 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We’re thrilled to hear you had an awesome experience at Robert Brogden Buick GMC while getting your new vehicle. We appreciate your support and can't wait to see you again! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

Wonderful experience! Customer care is top notch. Dominik and Mike took care of all of our needs. More

by moorefamily05
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenah Huff
Report | Print
Jan 02, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had a wonderful experience with us at Robert Brogden Buick GMC. Dominik and Mike truly strive to provide top-notch customer care, and we're glad they could assist you effectively. We look forward to seeing you again for any future needs! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

Jenah greeting me promptly, took down my information and expedited my service. She kept me informed and provide service summary at the end. Really appreciate your help. She was very professional. More

by Bob T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff
Report | Print
Jan 03, 2025 -

Robert Brogden Buick GMC responded

Thank you, Bob, for your wonderful feedback! We are thrilled to hear that you experienced prompt and professional service at Robert Brogden Buick GMC. It's great to know that Jenah kept you informed and provided a thorough service summary. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

January 02, 2025

Jake, Paul and Mike and all the employees I ran into and worked with, were all professional and super knowledgable. More

by BSS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for your glowing review! We truly appreciate your kind words about Jake, Paul, Mike, and our team at Robert Brogden Buick GMC. It's wonderful to hear that you found their professionalism and knowledge helpful during your visit. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 18, 2024

My service was a jump up (Batteries). worked me in and changed out my batteries in what seemed a very short amount of time. Service and personnel were excellent. More

by eurisko38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Dec 19, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Robert Brogden Buick GMC. It's fantastic to know we could quickly assist you with your battery change. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 11, 2024

Clean, friendly service that remedied the problem in a reasonable amount of time. Nice loaner car while they had mine in for service. More

by L.ARENSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenah Huff, Scott Phegley
Report | Print
Dec 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean and friendly service at Robert Brogden Buick GMC. It's great to know that our team could quickly remedy the problem and provide you with a nice loaner car during your service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 10, 2024

Great service as always. Had issue with tire sensor that was replaced. Scott got me back in to fix and on the road in 30mins More

by djstacysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
Report | Print
Dec 11, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us at Robert Brogden Buick GMC. We're glad to hear that Scott was able to assist you quickly with the tire sensor issue. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

1
...
16
17
18
...
206