Robert Brogden Buick GMC - Service Center
Olathe, KS
2,046 Reviews of Robert Brogden Buick GMC - Service Center
The staff is friendly, and efficient. I live the way the greet you, take your vehicle right away to be serviced. They let you know the minute it's finished too! I live the way the greet you, take your vehicle right away to be serviced. They let you know the minute it's finished too! More
It doesn't feel as warm and inviting in the service department as it used to be. Also, I paid for a tire rotation and balance and when I got home I noticed it didn't get done, just the oil change. I we department as it used to be. Also, I paid for a tire rotation and balance and when I got home I noticed it didn't get done, just the oil change. I went back the next day and the service dept sales lady told me that it had been done the day before but that my tire gauge sensors weren't registering, to show the tires were moved around. I only know this not to be true because my car was also making a noise before the tire rotation and the noise was noticeably fixed once the actual maintenance was performed on Day 2. Also, I had noticed before the oil change the varying amounts of air pressure in my 4 tires. The front tires were L, 45 psi, R, 34 psi. The rear tires were L, 34 psi and R 31 psi...I took pictures to see the before and after. I have been a customer there for years but not feeling any kind of loyalty from GMC/Robert Brogden anymore. Last 2 visits there have felt very deceptive. More
They had a loaner ready when I arrived since it was to take about 3 days. On Wednesday afternoon they called and engine seal was replaced. Great job! take about 3 days. On Wednesday afternoon they called and engine seal was replaced. Great job! More
Great team to work with every time! I have been bringing my company vehicle here for 6 1/2 years for the routine maintenance, tires, etc. Always a good experience for me. Very professio I have been bringing my company vehicle here for 6 1/2 years for the routine maintenance, tires, etc. Always a good experience for me. Very professional yet friendly. The guys in the shop do great work and the ladies upfront always make me feel welcomed. Considering becoming a customer on the personal side when I need my next vehicle. More
Excellent service! Dropped off for an oil change and got a ride to work. They came and got me when it was done. Everything was done professionally. No complaints! Dropped off for an oil change and got a ride to work. They came and got me when it was done. Everything was done professionally. No complaints! More