Roberts Motors

bad experience i understand having to adjust the seat but having to adjust the back adjust the back of the seat was not needed, the driver mirror wasn't locked back i understand having to adjust the seat but having to adjust the back adjust the back of the seat was not needed, the driver mirror wasn't locked back in place and i had to fix it and adjust it back to the way it was when i gave my truck to the service department asked for a tire balance never happened service said he didn't hear me ask for a balance my automatic lights were left in the off position forgot to tell them were the key was for the lugs the tech took it upon himself to go thru my truck and look for it instead of asking were it was located. More

Excellent service over the last 7 cars I’ve always been treated with the utmost respect and friendliness when purchasing all my cars here. Service department has always been prompt and kno I’ve always been treated with the utmost respect and friendliness when purchasing all my cars here. Service department has always been prompt and knowledgeable. Pricing and financing has always been extremely fair and transparent. Their overall service and atmosphere is why I will continue to make them my go to for new car purchases. More

Great buying experience and great service department From the buying experience to the first oil change on my new 2019 F-150, Roberts Ford is top notch! Friendly, hassle-free sales and excellent service From the buying experience to the first oil change on my new 2019 F-150, Roberts Ford is top notch! Friendly, hassle-free sales and excellent service department. More

Best Car Dealership around! My wife and I have purchased 5 new vehicles at Roberts Motors, the latest a week ago, a 2020 Ford Explorer ST. We could not be happier with our purch My wife and I have purchased 5 new vehicles at Roberts Motors, the latest a week ago, a 2020 Ford Explorer ST. We could not be happier with our purchases or the dealership as a whole. They truly treat you like you are family. From Mr. Sam Roberts, John Roberts, the Sales Staff, the Service Staff all treat you very well and will do whatever they can to make your experience a great one. We will definitely return for our next purchase! More

60,000 mile inspection, The service was done in a timely manner to my satisfaction. This included an oil change and tire rotation.The service folks were friendly and helpful The service was done in a timely manner to my satisfaction. This included an oil change and tire rotation.The service folks were friendly and helpful. More

I had to get a flat tire fixed as quickly as possible. and their service manager bent over backwards trying to get it done. Kudos to him for understanding! and their service manager bent over backwards trying to get it done. Kudos to him for understanding! More

Very good I had tires installed on three cars. The service was wonderful. The people helpful and courteous. Thanks guys and gal. You will see me again. I had tires installed on three cars. The service was wonderful. The people helpful and courteous. Thanks guys and gal. You will see me again. More

Check engine light. Vehicle to Ford dealer for check engine light. Diagnosis: Large rock had injured evap. line/assy. Repair: Projected repair included removing fuel Vehicle to Ford dealer for check engine light. Diagnosis: Large rock had injured evap. line/assy. Repair: Projected repair included removing fuel tank, replace fuel line and hose assembly end to end. Estimated cost approx. $900. Took vehicle to independent repair shop. Removed rear seat, rolled up rear carpet, used factory access panels in floor. Installed NAPA (Vendor) evap. line repair kit. Total bill tax and all $125. Service writer Shannon. Excellent to work with. Will always use Shannon. I currently own 5 Ford vehicles. More

Above and beyond customer service The staff and even the owner of the dealership is available to help with any issue, and are very personable to work with. I really appreciate the abov The staff and even the owner of the dealership is available to help with any issue, and are very personable to work with. I really appreciate the above and beyond attention I recieved from Mr. Sam Roberts. It made me feel like a friend, not just a customer. More

35,000 miles Maintenance I’ve been a satisfied customer over 35 years. It was time for maintenance service. . I was in and out as Promised! One of the perks I appreciate is I’ve been a satisfied customer over 35 years. It was time for maintenance service. . I was in and out as Promised! One of the perks I appreciate is , if you don’t want to wait, they’ll give you a ride home and pick you when your vehicle done! More