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Roberts Motors

Alton, IL

4.7
325 Reviews

4350 Alby St.

Alton, IL

62002

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325 Reviews of Roberts Motors

August 08, 2023

I had a new battery put in a year ago and on this visit they had to again and this was only 8months ago they would not honor any warranty, and said we did not drive it enough is why it went bad. So I end u More

by CHARLESEMONAHAN55
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
service mgr.
July 26, 2023

My wife and I just bought a new Expedition from Tim Lane at Roberts Motors. We previously had a 2010 Expedition and were very pleased with our previous purchasing experience and 13 years of service experien More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane, Anthony Skalnican, John Roberts
July 19, 2023

Worked well with me. Did a great job making sure it was a good deal. More

by michael.t.young72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Tony, entire staff
July 10, 2023

Very nice group to work with. Jakob was very helpful about explaining all the electronics on the Escape Hybird. He also was very helpful when placing the order for the car on opt More

by gmaneke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jakob
May 31, 2023

Every team member at Roberts that worked with me on this purchase made the entire process amazing. From my initial inquiry, looking at different vehicle options, making the decision, signing the papers, an More

by sharkbait2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Juan, Brent, and Tony
May 31, 2023

Did not jack up price as many local dealers are for the Maverick Salesman was thorough and knowledgeable. . More

by VicVic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan bennet
April 13, 2023

Tim Lane was wonderful to work with. He explained everything about the escape and showed me how to work all electronics. I enjoyed my experience of buying the car. Tim had chosen one More

by pjfd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane
April 10, 2023

Very helpful, and nice . .. follow ups and explanations are very thorough along with advice if asked... More

by Kliteazr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees ....
March 17, 2023

Treated nice by everyone from the moment I walked thru the door until I left. Tim Lane was very nice to work with. Explained everything about my new car. It replaced a 12yr old Mountaineer. More

by bjlaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane and Brent Cleveland
March 15, 2023

Service department always takes great care of my vehicle. from sales to service, they have it covered. More

by mlhorn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department