Roberts Motors

New Ford Escape I purchased a 2017 Escape Titanium from Roberts Ford in Alton. The entire experience was stressfree and enjoyable. The team I worked with were prof I purchased a 2017 Escape Titanium from Roberts Ford in Alton. The entire experience was stressfree and enjoyable. The team I worked with were professional and know the products. Salesman Jim Hogg did a wonderful job from the first greeting to handing over the keys. Sales manager Kelsey Murphy worked diligently to get me the best value for my trade. In the finance office, Anthony Schomburg wrapped things up quickly without any nonsense or high pressure tactics. More

Great Sales and Service I wanted to take the time to thank my Salesman Kevin Steiniger for a great sales experience and following up on all my details from Floor mats to Rem I wanted to take the time to thank my Salesman Kevin Steiniger for a great sales experience and following up on all my details from Floor mats to Remote Starter. I am very fussy about getting stuff done right, and Kevin Steiniger made sure it was all done from start to finish. I recommend his good nature and easy going, no pressure, way of dealing. Our sales experience happened out of a negative necessity but he helped flip that to a positive. I also can't thank the finance office enough, Mike is an amazing and truly kind man who will go above and beyond... if people want to work this hard to make you happy, I recommend giving them your money! I wanted to also thank my Service advisor and shop tech who worked on the old car that needed to be replaced, they were amazingly patient and knew their stuff. I recommend this dealership highly... they take the time and patiently work with you in every way, from service to sales. Don't be afraid to call them, I'm glad I did! More

Alan answered all my questions,to be sure we were ordering the car I wanted.No sales preassure,just a good frind helping me order my new Escape,.Thank's Alan ordering the car I wanted.No sales preassure,just a good frind helping me order my new Escape,.Thank's Alan More

Every time I take my vehicle into Roberts Motors everyone is very friendly. The service department always does a great job and the wait is never very long. And if there is a problem they talk to me before do is very friendly. The service department always does a great job and the wait is never very long. And if there is a problem they talk to me before doing anything. I highly recommend Roberts Motors for all their services More

My 19 year old son was trying to be an adult and buy his own truck. He took a chevy truck that should have been worth 6500-7000 and they gave him 4000. Stay far away from this dealership and salesman Jason. own truck. He took a chevy truck that should have been worth 6500-7000 and they gave him 4000. Stay far away from this dealership and salesman Jason. He could have sold it on craigslist for 8000-8500 prob would have sold for 7500-8000. Jason fast talked a 12/12000 that only pays 15% p/l and smiled the whole way through. Over the past 6 years I've bought 4 autos and everytime Roberts Motors has been 1500-3000 higher then other dealers in the area.... STAY FAR AWAY.... More

I ordered a Performance Blue 2013 Focus ST3 from Curtis at Roberts Motors. My car was built on Oct. 17th and i was driving my new car on Oct. 23rd. Most ST buyers have and still are waiting about a month o at Roberts Motors. My car was built on Oct. 17th and i was driving my new car on Oct. 23rd. Most ST buyers have and still are waiting about a month or longer from build date, i was amazed to be in my car in less than a week after it was built. I had a few delivery requests and they were very accommodating. If your looking for a new focus, you should check out the ST. I have had the car a month now and this car is amazing. I had Roberts put my all season tires on. Despite an issue with them damaging one of the tires i brought in, their service department was nice. Teresa was very helpful. I plan on having them service my vehicle until the warranty wears out at least. MISSOURI RESIDENTS: If you purchase a car out of state you don't pay local sales tax when you register the car in Missouri. I saved almost $1000. ------>>>>http://dor.mo.gov/motorv/salescalc.php More

Based on past and current experiences, I have found Roberts Motors to be the most customer friendly car dealer and service facility that I have used over the last 40 years. They especially go out of t Roberts Motors to be the most customer friendly car dealer and service facility that I have used over the last 40 years. They especially go out of their way to get my service scheduled as soon as possible, and they provide some of the fastest service I have ever seen compared to multiple other Ford, Chrysler and GM dealers. Additionally, they have done exceptional work to find the exact vehicle I want to purchase when I have been in the market for a new car or truck. I highly recommend Roberts Motors for purchasing a new car or truck, and for ongoing vehicle service; with their friendly attitude they always treat you like you're the most important customer they have. More

Robert's is the only place I will buy a Ford vehicle from after my experiences with them. Three years ago my wife was looking to replace her Ford Escape with an Edge. She had a long list of wants for the opt after my experiences with them. Three years ago my wife was looking to replace her Ford Escape with an Edge. She had a long list of wants for the options, and Robert's was great about finding a car that met all of her criteria. They found one in Tennessee and sent someone down to pick it up. After the sale, they took great care of her, like when she hit a block of wood and dented her rim on the way to work, they had her car towed and replaced the whole wheel in a matter of days, completely covered by our warranty. So when I started looking for a new car, I started with Robert's. I test drove a 2012 Focus there and liked it but wanted to look around. I spent 3 weeks looking at different dealer and different car manufacturers and couldn't find anything I liked as much. Of course when I went back the car I wanted was sold. So I went online and built a car on Ford's website with the exact options I would want if I were to custom order a vehicle. I took the printout to Robert's and within 24 hours they had found one and sent an employee down to pick it up. Within 72 hours I was driving my perfect car. They even walked me through the setup of my Sync and taught me how to use it. The sales staff is top notch and the service department has completely changed my mind about getting my vehicles serviced at the dealership (my mechanic has to miss me). More

I recently purchased a 2012 F150 from Roberts. This makes my 6th purchase or lease from Roberts and more specificly from Alan Van Booven. Everyone at Roberts is always personable and attentive and Alan actua my 6th purchase or lease from Roberts and more specificly from Alan Van Booven. Everyone at Roberts is always personable and attentive and Alan actually makes the car buying experience enjoyable. I have found that Roberts is a no nonsense, no hassle dealership that I will continue to do my business with! More