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Roberts-Robinson Chevrolet GMC

Excelsior Springs, MO

Overview
Employees
Reviews
Vehicles
4.1
28 Reviews
Welcome to Roberts-Robinson Chevrolet GMC CATERING TO KEARNEY, LIBERTY, & KANSAS CITY, MO CUSTOMERS - ROBERTS ROBINSON CHEVROLET GMC IN EXCELSIOR SPRINGS We are proud to present a large inventory of certified pre-owned GM vehicles. Conveniently located at 1501 Kearney Road in Excelsior Springs, MO, we are just minutes away from Kansas City. Richmond, Kearney, and Liberty, MO, Chevrolet, GMC, and Buick drivers can visit our dealership today! We strive to exceed your expectations by delivering outstanding customer service and satisfaction. We are happy to invite and are waiting to see Kansas City, MO and Kearney drivers at our Excelsior Springs, Chevrolet, and GMC dealership.
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1501 Kearney Road

Excelsior Springs, MO

64024

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Showing 28 reviews

December 02, 2023

If it would allow me to give 0 stars, I would. Never give this place your business. You cannot trust them, they don’t honor their word, and take advantage of sick senior citizens. Specifically, Ch More

by SnowMom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Owner
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Dec 15, 2023 -

Roberts-Robinson Chevrolet GMC responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Helpful
May 01, 2023

Tom and Tim were very down to earth and made the delivery of our new conversion van a pleasant experience. Good job guys!! More

by J & C Sand
Recommend Dealer
Yes
Employees Worked With
Tom Schrader
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Helpful
March 06, 2023

This dealership is top notch in service. Always on time and no haggling with anything ever. Always super professional. Sherry in service is such a sweetheart. More

by onstar1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Ruff
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Mar 10, 2023 -

Roberts-Robinson Chevrolet GMC responded

Thank you for choosing Roberts-Robinson Chevrolet Buick GMC, INC. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

Helpful
January 16, 2023

The appointments for service are easy to get and the service is done quickly and professionally. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Roberts-Robinson Chevrolet GMC responded

Ron, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 15, 2022

This dealership is a no hassle one stop shop. The service is absolutely stellar, it is hard to explain how much these people go out of their way to make sure you’re happy. The sales people here More

by WesWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Kenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris S.
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Dec 19, 2022 -

Roberts-Robinson Chevrolet GMC responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 23, 2022

Pleasant to work with and keep you informed your specific repair. Also very prompt when I bring my vehicle in for oil change etc. More

by Djstill56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry
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Jun 27, 2022 -

Roberts-Robinson Chevrolet GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 02, 2022

When i came in to have my oil changed, my percentage meter worked, now it doesn't, what are you guys going to do about it? More

by mackman.fred
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbie Brooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Roberts-Robinson Chevrolet GMC responded

Fred, we are very sorry to hear about this. Most likely the driver's information center is not on the correct screen, and we would be happy to help you get it to the correct screen to monitor the oil percentage. Please give us a call at your convenience and we will walk you through it over the phone or you can stop in anytime.

Helpful
March 01, 2022

the service was good . the wait wasnt to long . makeing the apointment was really easy. the staff was really nice. More

by glane1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Roberts-Robinson Chevrolet GMC responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet Buick GMC, INC. and we hope to see you again soon!

Helpful
January 04, 2022

All were friendly, courteous, professional and timely. Would recommend this dealership to anyone, especially the service department. More

by linkerwut68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Kenney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Brooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Roberts-Robinson Chevrolet GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Roberts-Robinson Chevrolet Buick GMC, INC. and we hope to see you again.

Helpful
October 13, 2021

I would put this Service Department and Staff up against any dealership TOP NOTCH!!! Perfect More

by Lisajohnmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra, Cheryl & Chris AWESOME FOLKS
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Oct 18, 2021 -

Roberts-Robinson Chevrolet GMC responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Roberts-Robinson Chevrolet Buick GMC, INC. and we hope to see you again soon!

Helpful
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